Successfully launched BobaX's social media platforms, strategically establishing an online presence and engaging with the target audienceProduced high-quality content, including engaging visuals, to drive engagement and promote menu itemsMonitored the store’s online social presence and responded appropriately to customers and visitors to ensure positive brand perception

Created promotional videos for the entrepreneurial business plan pitch competition which acquired over 100 sign upsDesigned flyers utilizing Canva sent out to students on Insite by professors to increase business course registrations

Made social media posts and editorial calendar to ensure content is timely, relevant, and engagingManaged and held weekly meetings with a team comprised of a marketing project lead, graphic designer, computer application officer, video editor, and historian with the intention of cultivating new contentDrafted weekly e-newsletters to club members

Developed high quality pictures for use by the club for promotional activitiesCreated weekly Audience Reports to help identify member’s interests and engagement level throughout the meetingsUpdated and maintained comprehensive database of photos and imagesPerformed editing, retouching, and processing of all photographs taken

Responsible for managing shifts to consistently deliver the highest standards of quality, service and efficiency.Trained team members to properly execute different positions within the store.Supervised employees, promoting a positive attitude while monitoring performance.Responsible for direct customer interaction, taking orders, making drinks and delivering them to the customer. Had vast knowledge on all products within the store, from ingredients in drinks to be able to distinguish and describe the distinct flavor profiles of different teas to customers.