Iris Saenz Email & Phone Number

Austin, Tx, Us

Houston, Texas, United States

Austin, Texas

Austin, Tx

Managed the technical, training, research, planning, policy, program assessment, and administrative activities of the team. Coordinated, managed, and provided updates on legislative bill review and implementation. Team functions include planning, developing, and implementing agency programs and providing consultative services, technical assistance, and regular reports (written and verbal) to agency staff, governmental agencies, legislative staff, community organizations, and the general public. Agency programs managed included the following:- TexasSure Vehicle Insurance Verification, - Texas Windstorm Insurance Association (TWIA) Expert Panel, and - Property and Casualty Personal and Commercial Lines Data Collection.As the team lead I provided oversight of and drafted detailed qualitative and quantitative policy research and analysis for stakeholders to guide program services and regulatory requirements. Examples of policy research and analysis included oversight and reporting of availability and affordability of insurance through program performance measures, responses to requests for program information and reports, and impact assessment and implementation of legislation, policies, administrative rules, and bulletins on agency programs concerning property and casualty insurance.

Austin, Tx

Managed implementation of agency programs (TexasSure and TWIA Expert Panel) and coordinated, managed, and provided updates on legislative bill review and implementation for the Property and Casualty Section. • Prepared detailed solicitation documents and instilled shared accountability for achieving project milestones among stakeholders. • Resolved and developed resolution plans for contract and program issues, including vendor and agency staffing, technical and security matters, scope creep and divergent business and user needs.• Identified candidates to serve on TWIA Expert Panel. Coordinated and managed open meetings, contracts, invoicing and deliverables for the TWIA Expert Panel. • Provided consultative services, technical assistance and regular reports (written and verbal) to agency staff, governmental agencies, community organizations, and the general public. • Maintained clear, concise, and timely communication strategy.

Austin, Tx

Key duties included:• Assisting management with contract development with outside vendors, including bid review. • Acting as the point of contact for vendor, insurers, and other agencies for program deliverables.• Approving completion of development milestones and certification of invoices for payment.• Assisting management in the development and coordination of program public awareness campaign.• Initiating change requests and ensured change request deliverables were completed and tested appropriately by team. • Managing various priorities and assignments sent to agencies and internal staff as necessary. • Overseeing the impact assessment of existing and proposed legislation or policies on agency programs with regard to property and casualty insurance; providing and coordinating legislative comments and fiscal note information; including edits, reviews, and input on administrative rules, bulletins, and proposed legislation; and participating in the implementation of administrative rules and legislation. • Developing, review, and approving HTML publications and working closely with the Department's Web Team members to ensure standard rules are followed. • Planned, developed, and implemented agency-wide initiatives for the Property and Casualty Section, including the program disaster recovery plan, annual report, strategic plan, performance measures, and special projects.• Served as project manager for the development of agency program. The project involved identifying technology needs; researching and presenting solutions; and coordinating modifications with end-users.

Austin, Tx

• Performed analysis of Independent Review Requests and Utilization Review Applications to ensure compliance with regulatory codes.• Responded to inquiries from consumers and insurance company personnel.• Developed Workers’ Compensation Network presentation materials for executive staff.

Austin, Tx

• Reviewed filings to ensure compliance with regulatory codes.• Reconciled multi-million dollar accounting of funds secured from insurance companies with the Texas Comptroller’s office.• Served as Open Records Liaison.

Master'S Degree, Public Affairs

Bachelor Of Business Administration (Bba), Marketing

Education record