Iris Sleet Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

• Completed Pumps 101 course to provide a more technical knowledge baseand understanding of our industry.• Helped mentor and train new hires while demonstrating leadership within the team.• Demonstrate excellent customer service while resolving disputes, completingAR adjustments as well as collaborating with the sales and operations team effectively.• Continue to complete deal manager quoting efficiently while helping to identifytechnical errors that may have been missed by sales representatives.

Dallas-Fort Worth Metroplex

• Quickly and thoroughly completing accurate quote to order processing usingsalesforce.com and deal manager.• Assist in dispute resolution, AR adjustments, tax credits and purchase orders.• Support branch, sales and operations team with overflow tasks as neededfor the region.• Work as a regional team to complete shared inbox tasks daily.

Dallas/Fort Worth Area

• Communicate with and assist sales representatives in managing all outgoingand incoming business.• Prepare daily quotations/bids/letters, rental/sale/field service contracts, processpickup slips/returns.• Assist sales representatives in daily office duties. Answering all incoming branchphone calls, disburse messages, process purchase orders, AR adjustments,continue customer relations to resolve issues.• Work directly with the Branch Manager to prepare travel arrangements, expensereports, coordinate meetings and administrative assistance.• Watermark Champion, ACT Southern Region Watermark Champion.

Art Instructor, Taught elementary aged children how to use basic skills through different mediums, such as drawing, pastels, and painting. Designed and created logos for small business and consulted with owner to gather information in order to brainstorm logo design ideas. Photographed special events including weddings, baby portraits, engagement photos etc.

Dallas, Texas

Working directly with the accounting department processing purchase orders. Establishing an outstanding relationship with vendors to ensure efficiency internally.Managing drop shipments with external vendor. Reviewing FedEx shipments weekly.Reviewing and processing customer chargebacks.Reviewing internal waste and support claims to resolve current issues.

Dallas/Fort Worth Area

Managing and overseeing Client Relations Team. Effectively communicating all duties as needed daily.Working with all departments to resolve customer issues.Manage support claims and quality assurance of reprints.Managing all refunds.Processing sample packs to customers daily.Reviewing and processing customer chargebacks.

Dallas/Fort Worth Area

Effectively communicate and resolve issues with customers daily through emails and phone calls.Ensuring outstanding customer satisfaction reviews.Working with sales team to build an outstanding rapport with customers.

West Berlin, Nj

Analyze and review digital photos daily. Edit slide, print, and negative images utilizing techniques such as color, cropping, and redeye removal. Assist customers with orders, questions, status and concerns via telephone,internet and face to face while demonstrating outstanding customer service. Design banners and other printed media as needed.

Managed at three stores. Made ices, handled cash and credit transactions, maintained inventory and closed out drawers at the end of the shift.

Glassboro, Nj

Designed graphics for the features section, headlines and advertisements. Recognized from the New Jersey Collegiate Press Association for Layout and Design: Four-Year Colleges, First Place.