• Over 20 years of experience managing corporate processes in Order Management, Customer Support. and Operations.• Experienced in seeing through business processes and design technical solutions supporting the process- Oracle application, IT expert key user.• Independent and service-oriented with an excellent understanding of business procedures related to Sales and CS Operations processes.• Multi-tasking skills, fast learning ability, dedicated and motivated, organized and detail-directed, problem-solver - Driven by high-quality results.• Able to dive into details while always keeping the big picture insight - Proficiency with ERP and BI-Tool systems.