Irlanda Ortiz Ramos Email & Phone Number

Querétaro, Mexico

Querétaro, Mexico

Quality responsible during the launching of three production lines of airbags for North American OEM.

El Marques, Queretaro Arteaga, Mexico

*Annual planning of MSAs, product audits and requalifications*Application of Core tools, directly responsible for CP*Customer support like Tier 1 for VW and Audi, like Tier 2 for Ford, Stellantis, Tesla, Magna, Dura*Directly responsible for quality assurance for 9 lines*Launch of new projects (Tesla, Volvo, Truck Hero) guaranteeing a safelaunch and validation of engineering changes*Leadership of the Red X methodology to improve KPIs: scrap (0.6% reduction) and customer complaints (<10ppm)*Training and coordination of quality inspectors

El Marques, Queretaro Arteaga, Mexico

*Creation, validation and management of red rabbits*Daily line walks to ensure first off sheet, failure management and material handling*First responder for quality issues for two areas: 14 lines, containment coordination if necessary*Lead of LPA Level 1 for 14 lines*Quality assurance through established standards such as product audits and production release monitoring*Participation in problem solving processes due to internal and external failures (0Km and warranty)*Realization and coordination of MSAs

El Marqués, Querétaro, México

*Analysis of parts returned by customer claims (Guarantees and 0 km).*Coordination of the return of warranty parts.*Generation of warranty reports for presentations with NAFTA, European and Asian clients.*Support in the diffusion of quality alerts for complaints.