Irma Berry-Scott Email and Phone Number

Upscale Fashion Boutique for Women and Men. Administration of accounts payable, accounts receivable, IRS tax documents, North Carolina State tax requirements. Responsible for store inventory. Schedule vendor events throughout the year. Provide customer service and promote customer events. Evaluate marketing strategies and implement for maximum exposure.

The Overcomers Ministry is committed to encourage and teach through the Word of God that one can overcome any adversity by the power and love of Jesus Christ. And in turn, the Overcomers help others through testimony and being an example of how to overcome. As Pastor, teach and preach the Word of God. Manage church finances, various ministries and fundraising activities. Oversee church outreach projects. Provide coaching sessions with members as needed.

Recruited and managed bill pay locations for various utilities in North and South Carolina. Bill pay locations include Mom and Pop stores, Supermarket Chains, National Check Cashing Locations and WalMart. Implemented biller audits for Progress Energy (Duke Energy) and SCANA. Increased revenue for area to $1 million per quarter (2nd largest revenue area in company). Responsible for growth and revenue for the area. Audited locations for government compliance purposes. Set up (assembled) computer equipment and trained agents on the Bill Pay program. Assisted in national training of agents when called upon. Provided technical troubleshooting and maintenance throughout the area. Provided training for utility personnel on the Bill Pay program. Provided Microsolft charts and graphs on area growth and revenue increase. Provided customer service for both agents and utility clients. Negotiated agent commissions and price structure for bill pay services.

Assisted the Pastor whenever and wherever needed, VBS director, Sunday School Teacher, Officer on the Ministerial Staff, President of HospitalityCommittee, Teacher for New Members Class, conducted outreach services and performed many other duties in the ministry.Ordained as Elder by the United Holy Church of America - Southern District.

Managed 33 collection offices for Duke Power. Managed, hired and terminated employees. Negotiated employee compensation. Provided discipline process. Managed biller relations and offered solutions to bill pay issues. Oversaw legal actions and worked closely with Human Resources for such matters. Comprised training manual for bill pay portion of company. Worked with utilities to research and resolve customer payment problems. Scheduled employees to maximize customer peak volume times. Developed train the trainer and scheduled classes. Helped management to develop operating budget. Approved employee travel and managed reimbursement process.

Tested and prepared fabric for tailoring. Set the machine standards for processing fabrics for shrinking and steaming. Set limits for fabric defects. Developed book of standard shrinking procedures for different types of fabric. Oversaw the quality inspection process for fabric before sent to production. Hired and terminated Laboratory employees, Sponge Room employees and Materials Receiver. Maintained Sponge Room productivity in that fabric was ready for production at scheduled time. Helped to implement new shrinking processes for various production techniques.