Irma Diaz Email and Phone Number

* Adapted and delivered educational programs in both English and Spanish for diverse audiences.* Created bilingual educational materials in English and Spanish, as well as translated existing materials when necessary.* Actively participated in training sessions to implement the Da Vinci Science Center's inquiry-based approach, next-generation science teaching and effective presentation techniques.* Coordinated day-to-day operations and logistics for all STEAM team programs, ensuring effective communication with staff to meet customer needs and expectations.* Provided administrative leadership by maintaining ongoing program updates and fostering communication between the STEAM team, reservations department, and customers.* Assisted in achieving budgetary goals by identifying and recruiting new customers.* Delivered educational STEAM programs in both English and Spanish for Pre-K through 12th grade students.* Participated in program evaluations and incorporated feedback into future programs.

* Designed and executed engaging, hands-on lessons that incorporated inquiry-based learning, project-based learning, and real-world applications tailored to meet Pennsylvania state standards and individual student needs.* Integrated technology and multimedia resources to enhance student learning and engagement.* Utilized formative and summative assessments to monitor student progress and adjust instruction accordingly.* Created a positive and inclusive classroom environment that promoted student collaboration, critical thinking, and problem-solving skills.* Led students to achieve high scores on standardized science PSSA, with passing rates improving from 39% to 60%

* Developed and implemented a customized curriculum for ESOL students in Biology, Algebra 1, Academic Math, Academic Literacy, and Freshman/Sophomore Seminar, aligning it with Pennsylvania state standards and tailoring it to diverse language proficiency levels.* Integrated technology and multimedia resources to enhance learning and provide additional language support.* Communicated regularly with parents and guardians to provide updates on student progress and address any concerns, using translation services as needed.

Followed lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students. Managed the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.

Greeted customers, answered questions, and assisted with the purchase of merchandise or services. Arranged shelves, cleaned, and organize product within the store space to maintain an appealing sales floor. Assisted with processing sales transactions involving cash, credit, or financial aid payments.

Assisted with general office duties that include digital filing, scanning, data entry, running campus errands, and distributing mail. Assisted with Plant Operational employees with payroll issues like leave requests, printing paycheck stubs, and mandatory training. Assisted finance team in running financial reports, monthly reconciliation and processing financial documents. Monitored office supply inventory and replenished as needed.

Seeked donations from restaurants in the Houston area for the USQRA National Quadriplegic Rugby. Made sure food was handled with proper sanitary standards and maintained records of past and present food donations. Handled over 1000+ food donations from various donors.

Performed tours of residential halls to prospective halls to prospective and current students of the university. Always made sure tour rooms were properly secured and in the best shape.

Provided front desk coverage by greeting customers and assisted with information regarding residential housing for current and prospective students. Managed incoming phone calls and organized and maintained files sorted and professional.