Irma Madrigal Email & Phone Number

Orange County, California, United States

- Manage leads in the CRM, schedule tours, and deliver a high-quality leasing experience by matching clients with homes that meet their needs- Deliver exceptional customer service to our VIPS - Assist with move in and move out processes

Santa Ana, California, United States

- Supervised a group of 24 students, ensuring their safety and addressing challenges promptly, showcasing strong problem-solving skills and the ability to handle multiple responsibilities effectively.- Utilized effective management techniques, resulting in improved student behavior. - Organize and lead engaging activities, fostering continuous student engagement and enthusiasm for diverse art activities.

United States

Ensured safety, comfort, and security of 20K+ passengers; by adhering to FAA, DOT, and Frontier Airlines standards, by conducting pre-flight checks and instructing passengers on safety procedures Adapted to diverse cultural and language backgrounds of passengers, demonstrating cultural sensitivity and effective communication skills to ensure a positive and inclusive experience for all travelersResponded to and resolved in-flight emergencies including medical situations, turbulence, and other unexpected incidents, while maintaining composure, and effectively communicating with passengers and crewAttended training in customer service, conflict resolution and safety procedures to provide exceptional customer serviceMaintained product inventory and organized galleys to efficiently manage in-flight services and provide a seamless flying experience

Santa Ana, California, United States

Directed workshops while guiding participants through content/material ensuring their engagement and understanding Enhanced awareness of the health related services provided by the Latino Health Access by conducting outreach and promotion to the local community Built relationships with the community of Santa Ana by assisting with event planning and execution for in-person engagements catering to the interests and needs of the community

Proficient in social media posting and communicating by increasing social media engagement significantly Hosted signature events for the Latino community with e-board members

Enforced a system for creating social media content and posting that led to an increase in website trafficDoubled social media following across all platforms/ Successfully spearheaded campaigns on social media platforms including Facebook, Twitter, and InstagramPlanned and coordinated CSUF campus events to ensure smooth execution of event activities

Fullerton, California, United States

Supervised promotional campaigns through social media (Facebook, Instagram, Twitter) and used analytics to expand social media presenceCultivated relationships with everyone using a website to attract possible members and sponsorsManaged the organization's website by constantly updating it Developed monthly digital newsletters

Assisted by providing excellent customer service and monitored inventory ensuring items were counted forAddressed guest concerns and resolved conflicts in accordance within the company policies and practices