Irma Miser Email & Phone Number

Santa Ana, California, United States

Operations support assisting in IT in the new LOS implementation. Worked with Production and IT dev getting the new LOS system rolled out to production. Worked getting Doc Service (Docutech) assimilated with the new LOS system. Provided support to QA team in testing the system with emphasis in Closing and Funding for all channels Wholesale and Retail. Work with users and compliance team to ensure that all documents are legal and compliant and meet with all Federal, State, Agencies and… Show more Operations support assisting in IT in the new LOS implementation. Worked with Production and IT dev getting the new LOS system rolled out to production. Worked getting Doc Service (Docutech) assimilated with the new LOS system. Provided support to QA team in testing the system with emphasis in Closing and Funding for all channels Wholesale and Retail. Work with users and compliance team to ensure that all documents are legal and compliant and meet with all Federal, State, Agencies and investors requirements. Responsible for providing support to all of the Docs and Funding questions for the company. This includes ongoing production as well as all post-closing. This includes working with Compliance, Loan Servicing, Shipping, Investor deficiency and other depts. to be able to provide full support. Worked with accounting to ensure LOS system was able to support post closing fee allocations. Active participant in New Product Roll out, assisting the QA team in testing and providing support with training team when implementing new programs to the Company. Level 4 support to the Help Desk. Show less

Santa Ana, Ca

SME Operations support assisting IT in the new LOS implementation. Worked with Production and IT dev getting the new LOS system rolled out to production. Worked getting Doc Service (Docutech) assimilated with the new LOS system. Provided support to QA team in testing the system with emphasis in Closing and Funding for all channels Wholesale, Retail and Correspondent.  Work with users and compliance to ensure that all documents are legal andcompliant with all Federal, State, Agencies and… Show more SME Operations support assisting IT in the new LOS implementation. Worked with Production and IT dev getting the new LOS system rolled out to production. Worked getting Doc Service (Docutech) assimilated with the new LOS system. Provided support to QA team in testing the system with emphasis in Closing and Funding for all channels Wholesale, Retail and Correspondent.  Work with users and compliance to ensure that all documents are legal andcompliant with all Federal, State, Agencies and investors requirements. Responsible for providing support to all of the Docs and Funding questions for the company. This includes ongoing production aswell as all post-closing. This includes working with Compliance, Loan Servicing, Shipping, Investor deficiency and other depts. to be able to provide full support. Worked with accounting to ensure LOS system was able to support post closing fee allocations. Active participant in New Product Roll out, assisting the QA team in testing and providing support with training team when implementing new programs to the ROCS. Level 3 support to the companies Help Desk. Show less

Santa Ana, Ca

Main contact with our Docutech (Document vendor) to program any new documents for all of the programs Stearns offers for Wholesale and Retail.  Work with compliance to ensure that all documents are legal andcompliant with all Federal, State, Agencies and investors requirements Responsible for providing support to all of the Docs and Fundingquestions for the company. This includes ongoing production aswell as all post-closing issues for both Wholesale and Retail. This includes working with… Show more Main contact with our Docutech (Document vendor) to program any new documents for all of the programs Stearns offers for Wholesale and Retail.  Work with compliance to ensure that all documents are legal andcompliant with all Federal, State, Agencies and investors requirements Responsible for providing support to all of the Docs and Fundingquestions for the company. This includes ongoing production aswell as all post-closing issues for both Wholesale and Retail. This includes working with Compliance, Loan Servicing, Shipping and other depts. to be able to provide full support.  Work with the MI companies and accounting to ensure the correct coverage and premiums are being collected and paid. Active participant in New Product Roll out, testing and providing support in training when implementing new programs to the ROC;s. Closing Manager for Stearns Specialty programs Group, responsible for Respa, closing and funding personnel for Wholesale and Retail production of Jumbo, 203K and any out of State loans that branches are not able to do. Show less

Santa Ana, Ca

Manage and train staff Responsible for Compliance and Regulatory implementation for the branch. Responsible for pipeline management. Manage communication with other dept through the orgarnization incorrelation to the branches functions i.e. HR, appraisal dept., credit risk,post closing and servicing. Provided continual support to management and staff to consistently be one of the highest producing branches in volume and dollars in Ca. Continually looking to increase volume… Show more Manage and train staff Responsible for Compliance and Regulatory implementation for the branch. Responsible for pipeline management. Manage communication with other dept through the orgarnization incorrelation to the branches functions i.e. HR, appraisal dept., credit risk,post closing and servicing. Provided continual support to management and staff to consistently be one of the highest producing branches in volume and dollars in Ca. Continually looking to increase volume capacity by streamlining processes and training staff and at the same time maintaining regulatory compliance and preparing for corporate audit Show less

Anaheim Hills, Ca

Manage and train staff Responsible for Compliance and Regulatory implementation for the branch. Responsible for pipeline management  Manage communication with other entities of the Corporation incorrelation to the branches functions i.e. HR, appraisal dept., credit risk,post closing and servicing.Provided continual support to management and staff to consistently be one of the highest producing branches in volume and dollars in Ca. Continually looking to… Show more Manage and train staff Responsible for Compliance and Regulatory implementation for the branch. Responsible for pipeline management  Manage communication with other entities of the Corporation incorrelation to the branches functions i.e. HR, appraisal dept., credit risk,post closing and servicing.Provided continual support to management and staff to consistently be one of the highest producing branches in volume and dollars in Ca. Continually looking to increase volume capacity by streamlining processes and training staff and at the same time maintaining regulatory compliance and preparing for corporate audits. Show less