Providing information, accommodating customer complaints, Cross Selling and helping customers to resolve problems that arise.Serving various types of banking transactions.Carry out a filing system for files that are under BCA's responsibility in a neat and correct manner, so that if needed they can be quickly provided.Help serve various types of applications.

Prepare contract document forms, application forms for financing and analysis sheets for individual/company recommendation surveys.Responsible for the storage and maintenance of all documents in the credit agreement folder while maintaining the completeness and neatness of the documents in a complete and neat manner.Record every borrowed document in the register book and monitor the repayment period with the knowledge of the Adh or branch head.Follow up on each pending memo document to the CMO and control the implementation of CMO Stop Selling.Input sales invoices, create leasing invoices. And make monthly reports.