Irma Ruby Felix Email & Phone Number

United States

Dallas, Texas, United States

• Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.• Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.• Compute and authorize benefits based on eligibility determination.• Process work in accordance with state and federal regulations and established procedures, guidelines and timeframes.• USE FACT-FINDING TECHNIQUES TO OBTAIN, RELATE AND EVALUATE INFORMATION PROVIDED BY APPLICANTS.• READ, UNDERSTAND, APPLY AND EXPLAIN DETAILED REGULATIONS AND POLICIES.• PERFORM BASIC ARITHMETIC FUNCTIONS.• MANAGE TIME EFFICIENTLY BY ESTABLISHING PRIORITIES IN ACCORDANCE TO IMPORTANCE OF DEADLINES.• ESTABLISH AND MAINTAIN EFFECTIVE WORK RELATIONSHIPS WITH OTHERS.• ABILITY TO COMMUNICATE EFFECTIVELY BOTH VERBALLY AND IN WRITING.• OPERATE COMPUTERS TO PERFORM DATA ENTRY AND BASIC OFFICE SOFTWARE USE SUCH AS MICROSOFT WORD, OUTLOOK AND EXCEL.• FOLLOW WRITTEN AND ORAL DIRECTIONS AND INSTRUCTIONS.

Midlothian, Texas, United States

• Assisted patients of all ages from pediatrics to geriatrics• Assisted with orthopedic urgent needs such as creating a cast splint while patient schedules appointment with orthopedics.• Prepare laboratory for daily use by performing QC on hemocue, sofia, running urine QA control and logging daily temperatures.• Check oxygen tanks and perform inspection.• Assist in patient treatment and examination under the direction of a physician while performing AIDET and knowing the 5 rights (Right patient, Right Medication, Right dose, Right route, and Right time).• Measure, collect and record patient’s vital signs (pulse rate, temperature, blood pressure, height and weight, respiration rate), and prepare patient for examination and tests, procedures and x-rays.• Perform routine patient testing such as electrocardiogram, collecting blood specimens, urine samples, or performing nasal/throat swabbing.• Prepare and administer routine oral medications, injections and vaccinations as directed by physician while identifying and reporting adverse reactions.• Remove suture and staples and change dressing with non-sterile or sterile dressings as requested.• Perform administrative duties such as answering phones, calling patients to go over lab results, schedule patient appointments, check patients in/out, collect co-insurance payments, process insurance, etc.• Prepare examination rooms for patient care by sanitizing rooms after every procedure or examination, clean and disinfect equipment, and restock supplies as needed.• Assist with inventory to ensure availability of necessary supplies, equipment and instruments while also recording as needed.• Delegate daily duties to team as needed.• Assist the rest of the team if the help is needed with mentoring or training.• SCOPE Trainer• CLIA Liaison PREVIOUSLY: PATIENT SERVICE SPECIALIST, BSW COMMUNITY CARE-WORTH ST• Greet patients/visitors entering office• Screen patients/visitors (COVID questions)

Dallas, Texas, United States

• Oversee preceptor • Handle patient records while abiding HIPAA • Take patient vitals and record them • Greet patients and parents in a professional manner • Provide excellent customer service • Print out patient charts and progress notes for MDE orders • Fax paperwork to MDE companies• Sanitize exam/patient rooms after each patient that is discharged • Perform inventory stock in each room at the end of the day • EPIC System • Handle multiple calls daily • Work under pressure and remain with a positive/ representable manner

Dallas, Texas, United States

• Monitor Code Blue phone • Overhead and page for emergency codes when called to emergency line • Monitor gas alarm panel and call engineering when alarm goes off • Monitor fire alarm and if it goes off call a code red and instruct engineering and nursing supervisor • Monitor “Mychild” Labor and Delivery monitors • Provide excellent customer service • Transfer calls to different departments in hospital • Provide callers with patient room numbers as needed • Work holidays including different shifts • EPIC System • SPOK system • Handle multiple calls daily • Work under pressure and remain with a positive/ representable manner

Grand Prairie, Texas, United States

• Attending customers daily• Email • Create order invoices• Customer Service Lead• Answer phones • Set up appointments • General Office duties (print, file, fax, organize, etc.)• Manage orders/invoices • Account management• Billing (accounts receivable)• Print out labels for seafood product

Grand Prairie, Texas, United States

• Receiving • Check in truck drivers • Create order invoices • Customer Service Lead• Answer phones• Set up appointments • General Office duties (print, file, fax, organize, etc.) • Scan in orders when needed • Put away orders • RF scanner

Desoto, Texas, United States

• Answer Phones • Shipping/Receiving • Manage BOL's • Check-in Truck drivers • Seal trailers • Create Labels for product being received • Verify received product in (Navitrace) system • Create Tally sheets for material handlers • QA • RF Scanner• Set up appointment • General Office duties (print, file, fax, organize, etc.) • Scan in orders when needed 3 • Put away orders • Sit-down Forklift • Safety Coordinator • Lead CSR

Arlington, Texas, United States

• Create Arrangements • Provide excellent customer service • Answer Phones • Sales • General Office duties (print, file, fax, organize, etc.) • Handle cash • Prep fruit • Wash dishes • Keep work area, lobby, and restroom clean • Operate cash register • Dispatch deliveries • Lead CSR

Dallas, Texas, United States

• Restock merchandise (drinks, plates, sporks, etc.)• Make sauces • Handle cash• Operate cash register • Provide excellent customer service • Answer Phones • Wash dishes • Keep lobby, work area, and restrooms clean

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Phi Theta Kappa

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Associate Of Science - As

Activities and Societies: Phi Theta Kappa; The Society of Collegiate Leadership & Achievement