Providing leadership for all operational teams to deliver the highest level of service in terms of member experience by sharing my passion for excellence and infusing enthusiasm into everything the club does. My direct responsibilities include executing the club's business strategy, growing membership sales, exceeding revenue targets, and health and safety.Key Successes - Exceeding Member revenue targets - Successfully maintaining a low staff turnover by efficiently recruiting; attracting, developing, training, and engaging my team to achieve specific and club performance targets - High Membership retention by understanding the behavior of our Members in a proactive engaging relationship style.