I’m a business administrator with extensive experience in customer service, which has helped me create an organized, responsible and efficient profile in terms of decision making and problem solving
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Team LeaderGsu Mar 2023 - Present -
Qa SpecialistGsu Mar 2022 - Mar 2023
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Intake CoordinatorGsu Feb 2021 - Mar 2022
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InterviewerGsu Nov 2020 - Feb 2021
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Office AdministratorBeinsa Consultores Aug 2017 - Sep 2020San Pedro Sula, Cortés, HondurasResponsibilities:- Plan and control cash income and expenses, in addition to keeping a daily record of transactions and bank balances.- Preparation and review of contracts to permanent and temporary staff of the company.- Plan and coordinate the presentation of projects and meetings of technical and administrativestaff.- Preparation and review of technical and economic offers to clients.- Project monitoring and direct customer assistance in technical and legal matters. - Review and monitoring compliance with the legal and contractual obligations of the company with governmental and / or private entities.
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Bilingual Customer Service RepresentativeConvergys Sep 2015 - Mar 2017San Pedro Sula, Cortés, HondurasResponsibilities: - Direct customer service to resolve account’s doubts and technical problems.- Sales manager focused on goals.- Assistance in the process of customer retention.
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Junior SupervisorAllied Global Corporation Jan 2015 - Sep 2015San Pedro Sula, Cortés, HondurasResponsibilities:- Coordination of the weekly and monthly activities of the team members.- Performance tracking and feedback- Assistance in daily, weekly and monthly reports to senior supervisors and operations managers -
Bilingual Customer Service RepresentativeAllied Global Corporation May 2014 - Jan 2015San Pedro Sula, Cortés, HondurasResponsibilities:- Direct customer service to resolve account’s doubts and technical problems.- Sales manager focused on goals. -
Cashier And Sales RepresentativePastelería Valeria Dec 2009 - Dec 2013Tela, Atlántida, HondurasResponsibilities:- Direct customer service for sales of various products.- In charge of accounts, collections and payment to suppliers.
Irma Angélica García Gámez Education Details
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Human Resources Management/Personnel Administration, General -
Business Administration And Management, General -
Instituto José Trinidad ReyesHostelería Y Turismo
Frequently Asked Questions about Irma Angélica García Gámez
What company does Irma Angélica García Gámez work for?
Irma Angélica García Gámez works for Gsu
What is Irma Angélica García Gámez's role at the current company?
Irma Angélica García Gámez's current role is Admin Specialist - Recruiting - HR.
What schools did Irma Angélica García Gámez attend?
Irma Angélica García Gámez attended Universidad Tecmilenio, Universidad Nacional Autónoma De Honduras (Unah), Instituto José Trinidad Reyes.
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