● Develop and implement strategic plans to achieve organizational goals and objectives.● Oversee program management, ensuring alignment with the organization's mission and stakeholder needs.● Coordinate with community partners, libraries, and churches to create and manage new events and workshops.● Lead outreach efforts to engage and recruit new volunteers and clients.● Foster relationships with partners and community members to enhance program support and engagement

● Engage with local families and participants on a daily basis to solicit their input regarding program needs and schedules,valuing their insights in shaping the Playhouse's offerings.● Improved team diversity by implementing an internship program with the University of Houston, resulting in 4-7 internseach semester.● Successfully managed a team of 50+ volunteers, resulting in a 25% increase in program participation and a successful eventturnout.● Streamlined program scheduling process, increasing frequency from 3 to 12 programs per month, resulting in a 400%increase in program participation.● Collaborated with board and event committee to exceed fundraising goals for GIGIFIT Acceptance Challenge, raising$67,000 in 2023, a 37% increase from 2022.● Increased monthly participation hours from 50 to 300, resulting in a 500% increase and improved program effectiveness.● Collaborated as an assistant in the formulation of grant proposals, providing support to the Co-President in drafting andpreparing submissions for approval.

► Prepare correspondence, forms, manuals, reports, presentations, and other documents for the administrator assigned.► Schedule appointments and maintain the administrator’s calendar.► Set up meetings including reserving the venue, preparing materials, and arranging for refreshments and catering as needed.► Make travel arrangements including making hotel reservations and turning in conference registration forms.► Compile pertinent data used to prepare various required state and local reports.► Prepare purchase orders and payment authorizations as directed.► Compile, maintain, and file all reports, records, and other documents as required.

● Organized & supported fundraising efforts for Board meetings, Foundation events, & District events, resulting in $100K+ in donations.● Coordinate & assist with fundraising efforts as assigned including Board meetings, Foundation events, and Districtevents as requested by the Director.● Increased attendance to 250 and raised over $80,000 for student scholarships and teacher grants through organizing the M.B. “Sonny” Donaldson Golf Tournament.● Managed the Annual AEF & ASF Scholarship Ceremony with over 1,000 attendees, promoting educational opportunities for Aldine ISD students.● Successfully maintained accurate donor data entry process through the use of Etapestry, Blackbaud and Quickbooks, resulting in improved fundraising efforts and increased donations.● Managed budget of $500k, ensuring timely and accurate completion of financial statements, resulting in successful audits.● Create stewardship communications, thank you letters, annual appeals, and other materials as assigned to strengthen donor and community connections to the foundation.

► Managed agendas for upper management► Manage phone calls and correspondence (e-mail, letters, packages etc.)► Track stocks of office supplies ► Prepare documentation for the logistics department ► Receive and process incoming Sales/Purchase orders through Microsoft Access software► Collect on accounts by sending invoice reminders and communication with customers via phone and/or email► Maintain up-to-date billing system through Microsoft Access software► Coordinating transportation providers to ensure prompt and proper movement of shipments► Responding to customer inquiries and referring clients to the proper channels► Reviewing purchase orders and shipping documents to ensure accuracy through Microsoft Access software► Making special shipping arrangements as necessary► Tracking and fixing shipping errors► Preparing bills and invoices through Microsoft Access software► Managing distribution and shipment budgets► Ensuring that the quality of all services provided meets the required standards► Developing processes that make the supply chain more efficient and organized through Microsoft Access software

► Guest and Concierge services► Collections► Generated and reported Sales reports to Supervisors► Dealing with and resolving customer ► Managing group bookings for conferencing ► Keeping up to date on all hotel products, services, pricing & promotional offers. ► Provide information and literature about the hotel in person and via telephone. ► Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end of your shift.

► Assisted with event planning, involving different cultures, ethnic groups, and student organizations.► Organized monthly heritages for over 400+ college students, staff and faculty. ► Organized informational sessions to discuss diversity, equity, and inclusion throughout the academic fiscal year with over 150+ college students, staff and faculty ► Sending out accurate client contracts and ensuring they are signed & returned within appropriate deadlines.► Reviewing and sourcing the locations where the event is to be held. Preparing and managing budgets for the event.► Ensuring adequate staff is available for the event. Operated phone system for the department.► Obtained entertainment and educational speakers for education events