During my tenure at Printec Group, I served as a first-line support engineer, specializing in Diebold and Siemens Nixdorf Automatic Teller Machines (ATMs). My role encompassed a wide range of responsibilities, including:ATM Installations: Successfully executed ATM installations, ensuring seamless functionality for clients and customers.Upgrades: Managed and implemented ATM upgrades to enhance performance and security in line with industry standards.Damage Repair: Proficiently conducted damage repairs on ATMs, minimizing downtime and ensuring uninterrupted banking services.Client Portfolio: Provided essential support services to esteemed banking institutions, including Alpha Bank, Eurobank, and Piraeus Bank, contributing to their ATM network's reliability.My role in technical support was pivotal in maintaining the integrity and efficiency of ATM systems, supporting critical financial services for leading banks.

During my time at E-Arion Security Systems & Services, I played a crucial role as a Webmaster in enhancing the company's online presence and optimizing the presentation of our products on the internet. Key accomplishments and responsibilities include:Design and Development: Spearheaded the design and development of the company's online product presentation, utilizing the Joomla platform to create a user-friendly interface.E-commerce Integration: Successfully bridged the gap between the Virtuemart e-shop and the company's commercial store program, streamlining operations and increasing online sales.Database Management: Maintained and optimized the MySQL database to support the company's web operations.

As a seasoned IT solutions freelancer, I bring a wealth of experience and a diverse skill set to the table. My passion lies in creating, optimizing, and maintaining dynamic web communities, websites, and electronic stores. Here's a snapshot of my expertise:Web Development and CMS Mastery: Specializing in Joomla and Drupal platforms, I've successfully architected and managed web communities and dynamic content websites. Additionally, I possess experience in e-commerce solutions, including Magento and Virtuemart.Joomla CMS Expertise: I excel in designing, creating, and maintaining web platforms using Joomla CMS, leveraging its capabilities to deliver high-quality web solutions tailored to client needs.Customer Account Management: With a strong customer-centric approach, I efficiently manage client accounts, ensuring satisfaction and offering prompt technical support whenever required.Network Infrastructure: Proficient in structured cabling, I've installed network equipment and configured satellite networks, satellite internet, wireless access points, and routers, including Mikrotik routers. My expertise extends to BGP/OSPF/RIP routing protocols, QoS, firewall management, and scripting.Server Administration: Skilled in configuring and managing various server operating systems, such as Ubuntu, FreeBSD, CentOS, Debian, Red Hat, and Windows NT/2000/2003/2008. I handle services like DNS, DHCP, RADIUS, LDAP, SQL, and APACHE with ease.Database Management: I possess experience with SQL servers, including MSSQL, MYSQL, and Oracle, ensuring data integrity and efficient database operations.Networking and IT Infrastructure: As a founding member and network administrator of Lamia Wireless Metropolitan Network, I've contributed significantly to its growth and success.SEO and Digital Marketing: Proficient in SEO techniques, Google Analytics, and Google AdWords, I understand the pivotal role of digital marketing in today's competitive landscape.

As a Field Services Engineer at e-osmosis based in Central Greece, I provided essential technical support to a diverse range of banking systems, ensuring seamless operation of critical financial services. During my tenure, I undertook the following responsibilities:DIEBOLD ATM Support: Demonstrated proficiency in maintaining and supporting DIEBOLD Automatic Teller Machines (ATMs), addressing both hardware and software issues promptly to guarantee uninterrupted banking services.Nemo Q Priority Systems: Ensured the efficient operation of Nemo Q Customer Priority Systems, optimizing customer service and queue management within banking branches to enhance overall service quality.POS Systems: Provided support for Point-of-Sale (POS) systems, facilitating secure and efficient financial transactions for both customers and banking personnel.Access Control Systems: Managed access control systems, implementing robust security measures within banking facilities to safeguard sensitive information and assets.Benzing Time Recording System: Maintained the Benzing Time Recording System, ensuring accurate timekeeping and attendance tracking for staff, contributing to streamlined operations.Skills:NetworkingSecurity ArchitectureOperating SystemsLinux System AdministrationWireless NetworkingATMsDieboldPoint of Sale (POS) SystemsAccess PointsWeb DevelopmentMy experience at e-osmosis equipped me with valuable skills in networking, security architecture, and system administration, enabling me to provide comprehensive support for banking systems and contribute to the seamless functioning of critical financial services.

As a Field Service Technician at Mellon Technologies, I played a pivotal role in providing essential technical support for the banking industry. Specifically, I focused on ensuring the smooth operation of Diebold ATMs and supporting various operating systems and protocols critical to banking operations.Key Responsibilities and Achievements:Hardware Expertise: Proficiently troubleshooted and resolved hardware issues on Diebold ATMs, ensuring uninterrupted banking operations and high customer satisfaction.Operating Systems Mastery: Demonstrated expertise in supporting a diverse range of operating systems, including OS/2, Windows 2000, and Windows XP, ensuring the reliability and functionality of banking systems.Network Protocol Proficiency: Effectively managed network protocols such as X.25 and TCP/IP, ensuring secure and efficient communication within the banking network infrastructure.Collaborative Approach:I pride myself on my ability to deliver top-notch technical support in a dynamic banking environment. I worked closely with cross-functional teams to maintain and optimize ATM functionality, emphasizing teamwork and collaboration to achieve common goals.Skills:Hardware TroubleshootingDiebold ATM SupportOperating Systems: OS/2, Windows 2000, Windows XPNetwork Protocols: X.25, TCP/IPATMsBanking TechnologiesMicrosoft Operating SystemsVirtual Private Network (VPN)Electro-mechanical TroubleshootingField Service EngineeringMy commitment to ensuring the reliability and security of banking systems has been a hallmark of my professional journey. I am excited to bring my expertise and dedication to new challenges and opportunities in the IT industry.