Irrington Roberts-Isaacs Email & Phone Number

United States

Boca Raton, Florida

-Associate Manager for New Business Services and Cell Phone Repair-Managed, and facilitated with all department vendor relations-Applied innovative business practices and strategies to promote sales and brand awareness online and in over 1,300 retail locations. Pioneered the first Groupon Promotion in Office Depots History-Collaborated with our creative.

Boca Raton, FL

- Maintain and Up Date the Green Attribute Database by cataloging all of our Eco - Conscious items for sales and sustainability purposes. - Work with merchant teams to promote Eco product awareness while maximizing sales and promotional opportunities. - Build vendor relationships to verify all legal documentation, and coordinate promotional offers for all.

Boca Raton

-Category assistant for the Software Retail Merchant team.-Facilitate and assist with vendor relations-Apply best business practices and strategies to promote sales and brand awareness online and in over 1,000 retail locations. - Work with Vendors to secure best in class pricing and promotions.-Work with our creative team to construct Insert and online ads.

Miami/Fort Lauderdale Area

• Assist with the daily operations of running, maintaining, and growing the SquareTrade warranty brand for Systemax Corp.
• Managed, ran and facilitated program growth project and initiatives to maintain the steady multi-million dollar growth of the warranty program
• Pull, create, and edit pivot tables and data as requested
• Developed and implement effective promotional strategies to increase profit across all channels (Retail,Web, B2B and Inbound)
• Supplement and provide the Channel Sales Manger with answers and solutions to all internal requests.
• Pull reporting, identified trends within the data, and assisted with developing effective marketing strategies.

Miami, Florida

-Owned, led, managed, developed and implemented business development projects and marketing strategies to drive consistent year-over-year sales growth across a multi-channel e-commerce retailer (B2B, e-commerce, catalog, inbound sales and retail). - Analyzed and capitalized on sales and marketing opportunities for ongoing program growth. - Maintained.

Miami/Fort Lauderdale Area

- Pioneered and assisted with launching program initiative for the call center.- Worked with floor managers to develop and refine program quality standards.-Manage, and assist with online Chat sales and services.

-Managing CA - Total Defense product's life cycle for Systemax Corporation - Business to Business division-Analyzing potential partner relationships for CA - Total Defense -Supplying the sales teams with the most current research and marketing information to increase sales-Working with sales team to gain feedback from potential and current customers in.

Tampa/St. Petersburg, Florida Area

-Managed the largest account, Tiger Direct / Systemax Corp. Over 20 million in annual revenue. -Preformed on site trainings at Local and National CompUSA stores-Addressed and resolved all customer service issues for over 200,000 active accounts-Streamlined and bridge the communications gap between both companies, by providing Tiger -Direct with a direct.

-Successfully completed Management data base training in MACS order entry and credit card authorization protocol-Managed all on-line product reviews for Systemax Corp. (which includes Tiger Direct, CompUSA, and Circuit City)-Developed our proactive outreach program- created a standardized e-mail process to contact customers requiring assistance -Used.

Miami/Fort Lauderdale Area

-Successfully completed data base training in MACS order entry and credit card authorization protocol-Consistently averaged over 70 inbound calls a day, while providing the highest quality service to our customers-Received over 60 Customer service awards in less than 2 years of employment (company record). -Maintained an average seat value of over $700,000.

-Successfully completed State certification for Wood Destroying Organism Inspector-Continuous interaction with numerous customers-Assisted customers with pest control questions and concerns-Surveyed, measured, and assessed consumers homes and provide them with accurate estimates-Generated outside sales leads selling pest control and our signature termite.

Associate Of Arts, Mass Communications

Bachelor Of Science Degree, History