Team management to achieve monthly targets and conduct monthly reviews for all specified parameters.Develop cross departmental relationships to get business leads and convert them.To identify, recruit and train potential team members.Debt Collection Management in Credit Cards Vertical.Tracking productivity of collection vendors and field team on daily basis.Vendor/agency audit to check bank policies are being adhered at all levels.Receivable and process management.

I have been entrusted various responsibilities in this role such as business development and sale of financial products through branches, debt management through empanelled vendors. Details of responsibilities during this tenure are as:Handle a team of 20 BDRs to drive Credit Cards business of 800 to 1000 DIPs a month with 2-5 cross sell and x sell products with each approved card. Sell X-sell products like POS machines, Smartpay, Credit insurance, Forex cards, Insta loan, Jumbo loan etc. Sell auto loan, personal loan, home loan, CASA etc. in cross selling.Branch relationship management and business development  through branches/RMs.Policy subject matter and algorithm writing for better customer service delivery and customer data privacy.Develop strategies to achieve monthly targets and conduct monthly reviews for all specified parameters.Develop cross departmental relationships to get business leads and convert them.To identify, recruit and train potential BDRs. Fulfill end to end process from generating leads to DIP OK stage.Debt Collection Management in Credit Cards Vertical.Tracking productivity of collection vendors and field team on daily basis.Vendor/agency audit to check bank policies are being adhered at all levels.Receivable and process management.

 Own eligible group of customers and sell them various banking services/products and maintain a good relationship with them for future business opportunities and post sale service. Policy subject matter and algorithm writing for better customer service delivery and customer data privacy. Develop strategies to achieve monthly targets and conduct monthly reviews for all specified parameters. Develop cross departmental relationships to get business leads and convert them. Handle a team of 12 BDRs to drive Credit Cards business of 800 to 1000 DIPs with 2-5 cross sell and x sell products with each approved card. Sell X-sell products like POS machines, Smartpay, Credit insurance, Forex cards, Insta loan, Jumbo loan etc. Sell auto loan, personal loan, home loan, bank accounts etc. in cross sell part of role. To identify, recruit and train potential BDRs. Vendor/agency audit to supervise bank policies are being followed at all levels. Visits to delinquent HNW customers for cross selling.

# Team Management.# Maintain and strengthen the business relation with specific bank branches.# Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.# Analyze the level of risk associated with a property, accordingly calculate the premium and provide the appropriate product.# Determine price schedules and discount rates. # Gather market and customer information and provide feedback on buying trends.# Record sales and send copies to the sales office.# Customize insurance programs to suit individual customers, often covering a variety of risks.# Develop marketing strategies to compete with other individuals or companies who sell insurance.# Perform administrative tasks, such as maintaining records and handling policy renewals.# Explain features and advantages of various policies to promote sale of insurance plans.# Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

# Communicate with bank customer base to sell insurance products.# Provide customers with quotations.# Gather market and customer information and provide feedback on buying trends.# Represent the organization at trade exhibitions, events and demonstrations.# Identify new markets and business opportunities.# Record sales and send copies to the sales office.# Use Metsmart (Metlife portal) to provide service to customers.# Calculate premiums and establish payment method.# Customize insurance programs to suit individual customers, often covering a variety of risks.# Develop marketing strategies to compete with other individuals or companies who sell insurance.# Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.# Explain features and advantages of various policies to promote sale of insurance plans.# Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.# Perform administrative tasks, such as maintaining records and handling policy renewals.Achievements:1. Super Achiever Award by PNB Metlife2. Managing Director's Trophy by PNB Metlife.

Duties:#Enforcing the content policy and Community Guidelines of YouTube by reviewing flagged videos containing sensitive and disturbing content.#Reviewed high volumes of user-reported content to assess for policy compliance.#Investigated and monitored YouTube user behaviour and applied policy accordingly.# Communicated with team to update and formulate new policies.# Provided key feedback and support to other admins.# Point of contact for process queries to global YouTube teams.# Trained to review accounts for privacy, hate, harassment, impersonation and defamation violations.# Investigated account and video appeals.# Enforce the child safety policies on Youtube content.# Ensure freedom of speech on Youtube.Achievements:1. Most Valuable Admin Certificate by Google.2. Super Talented Employee Award by IBM.