As a lecturer at Define Digital Institute, I deliver hands-on, industry-focused training in digital marketing, empowering students to master skills like social media strategy, content creation, and website management. I guide students through practical exercises in WordPress setup, SEO best practices, Google Analytics, and AI tools such as ChatGPT, helping them develop competencies in real-world applications. I also design modules on PPC, email marketing, and influencer collaborations, enabling students to drive measurable growth and optimize campaigns effectively.

As an Accounts Receivable (AR) Associate at GeBBs Healthcare Solutions, I specialized in the U.S. medical billing process, ensuring efficient revenue cycle management and compliance with healthcare regulations. My key responsibilities included:Medical Billing and Invoicing: Accurately generated and dispatched medical invoices to insurance companies and patients, ensuring adherence to the specific requirements of U.S. healthcare billing codes and practices.Payment Posting: Recorded and allocated incoming payments from insurance payers and patients, maintaining detailed records to ensure the accuracy and currency of accounts.Insurance Claims Management: Submitted and tracked insurance claims, ensuring timely follow-up on pending claims to maximize reimbursement. Worked diligently to resolve denied or rejected claims.Account Reconciliation: Performed comprehensive reconciliation of patient and insurance accounts, identifying and correcting discrepancies to maintain financial accuracy.Collections: Implemented effective collection strategies to recover outstanding payments, communicating professionally with patients and insurance representatives to resolve billing issues.Financial Reporting: Generated regular reports on the status of accounts receivable, providing insights and updates to management regarding outstanding claims and overall financial performance.Customer Service: Maintained professional relationships with patients, healthcare providers, and insurance companies, addressing inquiries and resolving issues related to billing and payments.Regulatory Compliance: Ensured all AR activities complied with HIPAA regulations and other relevant healthcare laws, maintaining thorough documentation for audits and regulatory reviews.During my tenure at GeBBs Healthcare Solutions, I honed my analytical skills, developed a deep understanding of the U.S. healthcare billing system, and contributed to optimizing the company's financial operations.

Working in the Human Resources department, especially in a specialized role such as Hospitality Recruitment, has been a source of immense satisfaction and fulfillment. The Hospitality sector, known for its dynamism and customer-centric approach, is an industry that excites and challenges in equal measure. My role as a Human Resources Specialist within this sector allows me to experience the best of both worlds - the joy of helping talented individuals find their dream jobs and contributing to the success of the organizations in which they thrive.I am fortunate to be part of a team that is not just supportive but also highly motivated. Our shared vision, commitment to excellence, and dedication to fostering talent make the HR department a dynamic hub where professionals from diverse backgrounds come together to achieve common goals.

"I am a passionate and skilled digital marketer with expertise in SEO, social media marketing, keyword research, and off-page SEO, ready to bring innovative strategies and drive impactful results for your company's online success."