• Single point of contact for all the clients on-board w.r.t their queries, pain-points, appreciation & complaints.• Far see the SOW for any client to understand where the brand/product stands, plan out an online strategy & design a campaign to meet the desired goals/objective.• Collaborating with all the departments in-house as well as at the client’s end to ensure client’s expectations are met.• Providing regular updates to the management along with upselling other services… Show more • Single point of contact for all the clients on-board w.r.t their queries, pain-points, appreciation & complaints.• Far see the SOW for any client to understand where the brand/product stands, plan out an online strategy & design a campaign to meet the desired goals/objective.• Collaborating with all the departments in-house as well as at the client’s end to ensure client’s expectations are met.• Providing regular updates to the management along with upselling other services wherever applicable.• Identifying new business opportunities.• Monitoring campaigns on Social Media (Facebook, Twitter, Instagram, Google Adwords, Email) • Review meeting with the client(s) every 2nd week with the report to give a heads-up on the progress or challenges faced during the campaign. • Regularly interacting with the client over phone, email & in-person.• Performance Report – Analyzing the ongoing campaigns, altering them to meet the desired goals.• Apart from marketing, also works on strategizing Web Development Projects for the company/client(s). Wire Framing, Revamping an existing site, flaws/loop holes analysis & providing alternate solution(s) to it.• Organizing Blogger’s Events for clients. Sharing the report of the event.• Assisting the PR team in organizing Press Conferences, coordination with journalists, hosting the event.• Clientele: Glenmark (VWash & Skin & Hair Academy), Amway (Nutrilite), Fortis (COE), P&G (Pampers), Wellness Forever. Show less

• Meeting & pitching new & existing clients & understand their business, objective, expectations & goals. • One point of contact for the client.• Sending the digital proposal with the desired budget. • Creating their social media accounts across various platforms depending on the nature of the business. • Getting likes, followers, video hits, and blogs with SEO friendly article & business connections through various paid & organic campaigns.• Business branding, awareness… Show more • Meeting & pitching new & existing clients & understand their business, objective, expectations & goals. • One point of contact for the client.• Sending the digital proposal with the desired budget. • Creating their social media accounts across various platforms depending on the nature of the business. • Getting likes, followers, video hits, and blogs with SEO friendly article & business connections through various paid & organic campaigns.• Business branding, awareness, Engagement, Contest, etc. • Responding to customers query, requests or concerns on behalf of the client. • Digital Marketing (Adwords, Social Media Marketing, PPC, Mobile & Email Marketing) • Handled a team of 5 (social media executives, content writer, SEO expert & graphic designer) • Clientele: Jawed Habib, Aristo Realty, Knight Frank, China1 Restaurant, Mauzee Holidays Show less

• The only sales office of Facebook in India (call centre).• Making outbound & attending inbound calls from companies who wanted to promote their business on Facebook.• Figuring out potential accounts to pitch for sales.• Handling business accounts (Account Manager) of FMCG & political clients & managing their pages.• Driving traffic to through ads to their respective landing page resulting in ROI.• Educating the clients to use Facebook marketing for their business

Responsibilities:• Providing customer service to existing customers of 3.• Up selling additional contracts to the same customers.• Mentor: handling a team of 6-8 OJT batches. Providing them coaching & effective sales and customer service tips.

Responsibilities:• Target oriented profile & was a successful team player in the customer relation team.• Making outbound calls to US to sell products like Plymouth Rock Energy.• Later got an opportunity to work in an email chat process for mortgage (Lender Processing Services).• Data was provided by the client who defer on their mortgage payments & we were supposed to evaluate the market price for that property with the help of real estate brokers in USA through emails.