Irvin Johnson Email & Phone Number

Clarksburg, MD, US

Redmond, Washington, US

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture embraces a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.As a Senior Customer Success Account Manager for Strategic Accounts, I align to a global healthcare organization as a.

Redmond, Washington, US

As a Customer Success Account Manager, I acted as the single customer facing, account durable leader responsible for managing and orchestrating support delivery activities within an account. Recent events have shown how critically we all depend on the success of organizations within Health and Life Sciences. It was truly an honor to drive customer value.

Hunt Valley, Maryland, US

Expanded Dorman Products, Inc. account from 35 to 1,841 subscribers, producing a 528% increase of annual recurring revenue (ARR). The project resulted in a 90% reduction in process change training time. Average on time shipping rates for the distributor improved from 40% to 80%. Led a change management project for the configuration and governance of the.

Baltimore, MD, US

Provided insight for development of new features and product offerings.Presented online webinars to demonstrate a cloud-based SAAS platform. Utilized technical expertise and business acumen to engage technical, operational, and medical decision makers and department leaders.Engaged C level medical group executives, practice administrators, owners, and.

Orlando, Florida, US

Achieved Elite 8 sales designation five times within first quarter of employment. Achieved Elite Club Award for top sales executives.

Atlanta, GA, US

Two time National Finalist for video recorded product presentation. Awarded for most new sales revenue for Baltimore Metropolitan Office. Company budget buster award 2 out of 3 months in first quarter of 2015. Represented YP at the Baltimore Biz Journals as an industry expert to educate business owners and decision makers on the impact of online presence.

US

Directed highly responsive first and second level support to eight health centers statewide for an efficient Electronic Patient Record / Practice Management System as well as additional third party applications. Managed the daily operations of a fast paced Help Desk; ensuring support was in alignment with objectives. Liaised with key stakeholders to.

Baltimore, MD, US

Provided business development for the Annapolis Consulting LLC technical consulting firm that featured industry leading experts in corresponding service areas including CISCO, Microsoft, Nortel, and others.

Developed a revenue foundation for this regional publication that featured exclusive interviews from artists such as Richard Smallwood, Maurette Brown Clark, playwrights, film directors, and others.

Functioned as the center's representative on a multi-organizational vendor selection committee for an Electronic Medical Record System.Provided network administration and end user IT support.Ran a Baltimore City Health Department grant funded program to facilitate testing and outreach for an STD control project.

Orlando, Florida, US

Published an Instructional Issues Report on SCORM Object Repositories.

New York, New York, US

Completed a two year training program for management level officers - including but not limit to project management, emotional intelligence, and senior leadership mentoring.Contributed to the formation of Citibank Online.Contributed to online marketing campaigns for Citi Cards, Travelers, Drive Home, AAdvantage, and other Citi business units.Oversaw a.

Bs, Electrical Engineering

Master Of Arts (M.A.), Bible/Biblical Studies

Bachelor Of Science (B.S.), Electrical, Electronics And Communications Engineering