Team Technical LeadAchievements:• Project lead and solution expert for TCxAmplify– Toshiba Commerce Mobile Shopping Solution. Led to successful integration into the customer’s production environments. • Project lead and solution expert for EDJ StoreGazer Central Management Solution. • Project lead Integration Engineer for Toshiba Enterprise Back Office System Server (eBOSS) Solution. • Recognized for excellent technical document writing for both internal and external clients. • Lead role in configuring and integrating customer’s Windows mobile tablet solution with Oracle Retail and various hardware peripherals.• Developed new solutions for customers such as high availability solutions and design of customer infrastructure using Virtualization technologies. • Recognized for superior performance for supporting and troubleshooting of customer systems.Responsibilities:Gather customer specifications, design solutions, integrate, customize, document, develop and deploy to production environments. Perform those duties on both new and old software and hardware to ensure they work with one another as well as provide tier III support for various applications and servers. Also, perform systems administration tasks and duties for multiple clients. Manage multiple projects for various customers; including custom SQL based report writing, Mobile application customization/ deployment, Server deployment/configuration and 3rd party software solutions expert.

• Integrated PayPal payment system into existing POS customer infrastructure.• Wrote technical documentation for customer solutions.• Designed, tested and supported integration solutions for customers.• Worked with web protocols: HTML, HTMLS and curl scripting.• Used Python scripting to generate PayPal protocol calls. • Generated customers PayPal accounts infrastructure. • Provided excellent customer service to the customer for the PayPal solution.

• Worked with Systems Engineer Team.• Assisted customers with hardware and software issues.• Worked on customer support contracts.• Recreated difficult problems to find solutions.