Irwin Oley Email & Phone Number

Bali Province, Indonesia

-Assists the General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude, and profitability.-Oversee the daily operations of the hotel and provide direction, guidance, and support to all Operating Departments: Rooms (Front Office,Housekeeping) Food & Beverage (FOH) Engineering, Spa and Duty Managers-Ensure that all operational departments are maximizing revenue and profit potentials while minimizing costs-Responsible for providing innovation and renewal in the hotel’s guest experience, with particular focus on Rooms-In the absence of the General Manager, is responsible for the entire hotel operations / administration.

Bali Province, Indonesia

-Driving sales through all channel offline and online-Oversees Sales, reservation and Front Office department-Analysing booking patterns, business displacement and market trends-Initiating promotions to generate business at key times-Forecasting revenue performance-Pace Analysis and inventory control-Annual Budgeting and Reporting

Ubud

-Fine tuned market mix,projecting channel shifting from intermediaries to direct business -Overseeing and coordinating internet revenue management functions and strategy-Yield Management-Reservation re-structuring-Building Core standard and Core Process-PMS optimization -Provide an accurate forecast in terms of rev par -Competitor set, and market intelligence

-Part of re branding team from Le Meridien to Pan Pacific.-Work in conjunction with Sales & marketing, finance and Operation to maximize hotel GOP.-Provides day by day running forecast and actual segment analytic

-In charge of daily reservation operation of 287 resort rooms + 90 unit time share.-Group Pace and room blocking.-Yield Management. setting rate coding & package element.

-Set up and controls daily Dynamic Marker (Price Points)-Installation of EZ rms-Managing Reservation and Distribution-Develops and training Reservation quality call with achievement of 4 champions 100% club member team and # 1 in Indonesia-Chairman Revenue maximization meeting-e commerce and Revenue stream

Accor Hotels Reservation Services (Jakarta Call Center)

-Receive and handling booking from ACCOR hotels worldwide.-Maintain high quality reservation process as part of brand example.

Bachelor'S Degree, Hotel/Motel Administration/Management

Div, Hotel Management