Manager On Duty
CurrentGreet and assist over 500+ health club members daily, providing them friendly and informativecustomer service, answering questions, and directing members throughout the facility. Responsible for accurately accounting and reconciling 5 cash drawers and preparing daily deposits. Process membership payments, sell merchandise,and confidential retrieve membership account information. Respond respectfully to customer concerns and help resolve issues or discrepancies. Provide one-on-one support to members to demonstrate how to use and operate equipment. Communicate with Club staff and members in both Spanish and English with cultural sensitivity. Accurately complete end of day reports consisting any issues, complaints and, member check ins, for review.
