Iryna Blazhenko Email & Phone Number

Edmonton, Alberta, Canada

- Support the Essentials Customer Value Agreements (CVA)- Opening of Maintenance Customer Orders (MCO)- Ordering CVA Parts Kits via que and customer requests- Troubleshoot Parts Issues- Monitor machine usage- Support the Service Work in Progress (SWIP) process and to identify the aging of work orders- Other duties as required

St Albert, Alberta, Canada

- Greet customers.- Help customers find items in the store.- Check for stock at other branches or order requested stock for customers.- Provide customers with information about items.Ring up purchases.- Elevate complaints to management.- Keep track of inventory.- work in Drive Centric

Edmonton, Alberta, Canada

Created and maintained accurate customer accounts for both current and potential customers in the ERP● Collaborated with personnel in all departments and alternate locations to maintain the highest level of operational excellence to provide a superior customer experience.● Acted in the full capacity of the Retail Floor Associate at a high level of proficiency to increase sales● Accurately processed basic sales orders through invoicing and billing

Kyiv City, Ukraine

- Assist in hiring, training, and management of additional customer experience staff;- Use CRM tools to manage customer experience, tracking the results of our customer experience team and succinctly reporting to senior management;- Opening and closing duties in absence of Store manager or Assistant Store Manager;- Lead generation including grass roots marketing and networking;

Kyiv City, Ukraine

- Communicating with customers, department heads, and a variety of other individuals;- Training new employees to use company software and successful sales techniques;- Developing new sales strategies

Kyiv City, Ukraine

- Management of clients portals ( CRM, BITRIX,ERP);- Commercial offers to the clients;- Real estate market analysis- Customer support;

Kyiv City, Ukraine

- Answer telephone and provide company information;- General administrative and customer support;- Booking flight and hotels;- Preparations of tender documentation;- Organizations of meeting;- Office supply;- Working with invoice