Iryna Fedorenko Email & Phone Number

New York, United States

• Directed daily operations of a luxury boutique, ensuring premium customer experience and high operational standards.
• Boosted customer engagement by promoting products, resulting in a 10% increase in sales.
• Managed the relocation of the company’s showroom, coordinating logistics for a smooth transition.

Dubai, United Arab Emirates

• Provided memorable in-flight experiences to large volumes of diverse passengers in a fast paced, high-pressure environment.
• Effectively resolved a wide range of customer requests and unforeseen circumstances, ensuring operational continuity while exceeding customer expectations.
• Collaborated with peers and senior personnel to improve handling of team-related challenges by offering guidance to and oversight of junior staff through training and supervision, advancing their professional.
• Maintained compliance with evolving industry regulations and procedures to ensure adherence to strict safety protocols and preparedness for varying types of emergency circumstances.

Haimen District, Jiangsu, China

• Designed and implemented a nurturing and engaging learning environment for children in elementary school
• Instructed age-appropriate English lessons and related school activities to foster language development
• Monitored each child’s progress and provided individualized support as needed to ensure their language skills flourished

Kyiv City, Ukraine

• Improved customer service process for candidate placement
• interviewed and guided candidates throughout the recruitment cycle
• Presented offers to successfully onboard candidates at their new positions
• CV database administration in accordance with privacy compliance
• Built and maintained strong professional relationships with clients, candidates and international partners, fostering trust and long-term cooperation