Iryna Jones, Mba Email & Phone Number

-Accountable for building and managing multiple successful customer relationships and deliver value-added services in a proactive and innovative manner (implementation and postproduction customers);- Acted as central point of contact and escalation for delivery projects, technical and business issues (implementations) and governance for the customers and.

Greater Denver Area

- Accountable for building and maintaining customer relationships and deliver post go-live services;- Managing day-to-day delivery of contracted outsourced services (application management and business operations) for 3 large accounts simultaneously with total projected hosting revenue over $7M;- Plan and oversee continual process improvement and customer.

Greenwood Village, CO

- Worked as CareAdvance Enterprise consultant on product implementation, enhancement, integration or audit projects. - Provided analytical input to document client business requirements, built and tested custom content solutions. - Lead the attainment of customer goals through detailed application design documentation; system configuration; knowledge.

Golden, CO

• Ensured a successful transition of care from institutions to lower cost settings;
• Responsible and accountable for coordination of services and care management through an interdisciplinary process in cross-departmental environment to optimize cost effectiveness and quality of care (90+ clients);
• Conducted the eligibility assessment and detailed analysis of the client’s needs based on strong knowledge of state/federal regulations and clinical records evaluation and performed an ongoing coordination of multiple.
• Completed Medicaid certifications and prior authorizations to ensure efficient and cost effective resource utilization and regulatory compliance;
• Served as a key liaison and perform systematic collaboration with multiple healthcare agents.

• Developed and implemented a Risk Assessment model;
• Interviewed more than 30 representatives of UCH’s executive team;
• Identified auditable entities within UCH that pose the highest degree of relative risk;
• Participated in development of strategic plan (FY 2012) of UCH’s Internal Audit & Compliance Department.

Denver, Colorado

• Supreme Health Care is a home health company that offers a wide range of unskilled and skilled medical services to more than 200 patients in the community.
• Organized and synchronized the activities of various managers and departments within a company;
• Performed projects planning and scheduling though extensive interaction with outside agencies and organizations and company’s key personnel;
• Achieved 36% improvement in customer satisfaction.

Mba, Health Administration

Activities and Societies: HASA, HFMA, MGMA, Golden Key International Honor Society

Bsw, Social Work

Dean's List for Academic Achievement

Social Work And Psychology, Gpa 4.0

Education record