Iryna Velychko

Iryna Velychko Email and Phone Number

President, Ukraine Contact Center Association International @
Iryna Velychko's Location
Ukraine, Ukraine
Iryna Velychko's Contact Details

Iryna Velychko work email

Iryna Velychko personal email

n/a
About Iryna Velychko

Iryna Velychko is a President, Ukraine Contact Center Association International at Business Contact Center Consulting. She possess expertise in leadership, customer experience, solution selling, team building, bpo and 45 more skills.

Iryna Velychko's Current Company Details
Business Contact Center Consulting

Business Contact Center Consulting

President, Ukraine Contact Center Association International
Iryna Velychko Work Experience Details
  • Business Contact Center Consulting
    Ceo, Bccc
    Business Contact Center Consulting Apr 2021 - Present
    Ukraine
  • Ukrainian Contact Center Association International
    President
    Ukrainian Contact Center Association International Apr 2010 - Present
  • Simply Contact Outsource Contact Center
    Operations Director
    Simply Contact Outsource Contact Center Oct 2014 - Sep 2016
    Dnipropetrovsk Region, Ukraine
  • Simply Contact, Co-Owner
    Board Member Of Ukrainian Association Of Contact Centers
    Simply Contact, Co-Owner Sep 2009 - Apr 2010
    Kiev
    Participation in special conferences:“DM Days in Ukraine”, “Modern Contact Center”, “CallCenters&CRM”, “Call Center World Forum (CCWF)” 2005-2009, also as jury for some Awards, 4 reports in 2008-2009.11 Articles about Contact Centers in some magazines.Since April 2010 - Foundator and First President of the Ukrainian Association of Contact CentersSince October 2009 - Chief-editor at http://callcenterguru.ruSince 2008 – Ukrainian contact center Manager’s Union “Hot Skills”, member of Expert Council (development of standards of CC service, estimation methodology, checking of operator’s speaking quality level in different types of business)
  • Ltd “Kyivgaz”
    Business-Processes Analytic
    Ltd “Kyivgaz” Nov 2008 - Apr 2009
    Project Manager, Business-processes analysis and preparation of documents for start up project.35 working places, Nortel.
  • Metro Cash & Carry Ukraine
    Contact Center Manager
    Metro Cash & Carry Ukraine 2006 - 2007

Iryna Velychko Skills

Leadership Customer Experience Solution Selling Team Building Bpo B2b Call Center Voip Account Management Start Ups Sales Operations Customer Satisfaction Forecasting Telecommunications Business Analysis Business Development Vendor Management Team Management Team Leadership Process Improvement Competitive Analysis Quality Assurance Strategic Planning Strategy Workforce Management Sales Management Management Consulting Business Planning Operations Management Contact Centers New Business Development Business Process Cross Functional Team Leadership Change Management Product Management Business Intelligence Project Planning Business Process Improvement Business Strategy Management Outsourcing Analytics Mobile Devices Pre Sales Call Centers Service Delivery Integration Crm Analysis Performance Management

Iryna Velychko Education Details

Frequently Asked Questions about Iryna Velychko

What company does Iryna Velychko work for?

Iryna Velychko works for Business Contact Center Consulting

What is Iryna Velychko's role at the current company?

Iryna Velychko's current role is President, Ukraine Contact Center Association International.

What is Iryna Velychko's email address?

Iryna Velychko's email address is iv****@****mail.ru

What schools did Iryna Velychko attend?

Iryna Velychko attended Taras Shevchenko National University Of Kyiv, European University.

What skills is Iryna Velychko known for?

Iryna Velychko has skills like Leadership, Customer Experience, Solution Selling, Team Building, Bpo, B2b, Call Center, Voip, Account Management, Start Ups, Sales Operations, Customer Satisfaction.

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