Responsible for overseeing the editorial direction and overall content quality of AVESSA. Management of creative writing, production, and digital design teams to produce engaging and informative content that aligns with the AVESSA's mission and audience. Planning and oversight of production, marketing, and distribution of publications, whether in print or digital formats.

Development of Proof of Concepts, Reports and Automations to enable the Business Enablement & Transformation group.

Focal point for the effective delivery of global KPMG solutions and enabling geographies / business functions at the member firms in the Americas region, including: Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Central America (Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, Panama), Ecuador, Israel, Mexico, Peru, US, Uruguay, Venezuela.Main Engagements:- SuccessFactors deployment for ASPAC, Nordic and KPMG Islands groups. Development of dashboards for deployment tracking and license recharge.- Facilitation of Agile/DevOps workshops and development of talkbooks for KPMG International Global Solutions.- IT Roadmap Assessment for Central and South America;- Organizational Design for Global Audit organization;- Regional Adoption Lead of Audit portfolio products;- Development of C-level presentations, tracking mechanisms of project deployments and metrics;- Development of consolidated global report for Audit portfolio;- Global Security Operations Center onboarding;- Managed Security Firewall Service onboarding based on Palo Alto Networks technologies;- Relationship manager for adoption of Internal Audit workflow software;- Responsible for deployment of Office365 OneDrive, Teams and SharePoint Online for Americas countries.

Main Engagements:- Governance and Organization Assessment and Roadmap.- IT Service Delivery Model Assessment and Improvement.- International Post-Merger Acquisition: Strategic Roadmap Planning - International Post-Merger Acquisition: Implementation PMO.Main clients:- Data Center: Equinix (Redwood City, CA), Alog (São Paulo, SP / Rio de Janeiro, RJ)- Public Sector: NY State and Local Retirement System (Albany, NY)- Banking: FNB Corporation (Hermitage, PA)

Main engagements:- ITSM Assessment & Strategic Roadmap for Command Center / NOC.- ITSM Assessment & Strategic Roadmap for mission-critical systems.- Enterprise Monitoring Tools Assessment & Strategic Roadmap.- Current State ITSM Process Design and Future State Requirements & Roadmap for Command Center.- Technology and ITSM Assessment & Strategic Roadmap for Managed Services Provider.- Operational Organization Model and Defect Management Assessment & Service Improvement Plan.- ITSM Assessment & Strategic Roadmap for Data Center.- Event Management tool deployment for NOC using CA Spectrum 9.- Project Management integrating leveraged systems with ServiceNow.- Small-scale ITSM assessment for corporate IT.- Technology risk assessment for legacy applications.- Service Desk assessment.Main clients:- E-Commerce: PayPal (San Jose, CA / Scottsdale, AZ)- Industrial Supply: W. W. Grainger (Lake Forest, IL / Niles, IL)- Food Processing: Cargill (Hopkins, MN)- Investment Management: Bridgewater Associates (Norwalk, CT)- Pharmaceutical: Eli Lilly (Indianapolis, IN)- Transportation: CSX Technology (Jacksonville, FL)- Retail: Ross Stores (Pleasanton, CA), Ace Hardware (Oak Brook, IL)- Oil & Gas: Devon Energy (Oklahoma City, OK)- Mass Transit: Cubic Transportation Systems (Chicago, IL), Chicago Transit Authority (Chicago, IL)- Holding Companies: Fortune Brands (Deerfield, IL)

- ITIL process designer for the SITA Command Center (SCC) in Montréal, QC - a new consolidated NOC based in Montréal and Singapore for its global ITSM operations utilizing a "follow-the-sun" philosophy;- Designed processes based on ITILv2/v3 and MOFv3/4, including relationship maps, workflows and procedures;- Supported Incident Management and Problem Management designs.- Designed/customized processes/documents for: Incident Triage, Shift Handover, Knowledge Management, Field Dispatch, Vendor Management, Operations Handbook and Deployment Management.- Designed a business case for the unified Field Dispatch process and process compliance questionnaires/audits.- Delivered process training for +100 Global Operations resources including Montréal, Delhi, Cairo, Amman, Geneva and London.

-BearingPoint ITSM SME in Brazil. Member of the Services Management global solutions team-Business Process designer, redefining and supporting the international strategy of the largest energy Company in Brazil. Responsible for the development of project plans for each project/initiative and for the process integration/design, using ARIS Business Designer 7.0-Technical expert on the Network Performance Management InfoVista operation, covering ~600 clients and ~33,000 reports, including technologies such as: Cisco/Juniper IP routers, Cisco LAN switches, Stratacom/Cisco ATM/FR switches, Alcatel NewBridge TDM links, Cisco/Lucent/Huawei RASs and Cisco/Parks/Digitel/Huawei QoS CPEs-Project Coordinator and System Integrator/Developer using HP OpenView Suite ISA/CN. OpenView packages included: Network Node Manager, Operations, OVO agents, Smart Plug-Ins, Topology Server and Event Correlation Services Designer

- BMS (Broadband Management System) Dual System installation and configuration at Brasil Telecom Data Center in Curitiba/PR running on Sun Solaris 2.8, Sybase 12, Veritas Volume Replicator and Volume Manager 3.5;- Massive configuration UNIX scripts development using Expect;- Mediation between Brasil Telecom IT and Network Departments (GECD and CNRS/CNGR).

- Network Management Systems Administration at Network Operations Center (Centro Nacional de Redes e Serviços, CNRS);- Fault and Performance Systems Administration: HP OpenView Network Node Manager 6.2, Concord eHealth Suite 5.0.2/5.6.5, Concord eHealth 5.0.2 Traffic Accountant, Concord SysEDGE agents, Service Availability Plug-in, Live Suite (Live Trend, Live Status and Live Exceptions); Cisco Service Assurance Agent (SAA), Cisco Info Center and Cisco WAN Manager;- Cisco/Lucent/Huawei IP Routers/ATM & FR Switches/LAN Switches/RAS/BRAS/Shadow Routers SNMP configuration;- Shell Scripts Development;- Sun Solaris 2.7/2.8 Administration;- Barco’s Phoenix ATLAS C3 Graphic Wall operation and administration.

As Systems Analyst, Jr.:- Coordination and support of Fault and Work Force team at its NOC (Centro de Gerenciamento de Redes, CGR);- Responsible for the comparative solutions survey of Network Management Systems, including HP OpenView, IBM Tivoli, Concord eHealth, CA Unicenter and TTI Telecom Netrac;- Barco’s ATLAS C4 Graphic Wall operation and administration;- Performing verifications of TCO network management needs such as network components (switches and hosts), operational systems resources, applications, systems and new services.As Network and Data Communication Trainee- Resource Capacity and Performance analysis;- Network Management Systems operation: HP OpenView Network Node Manager 6.2, MRTG, WhatsUp and NetSaint;- Cisco and 3Com switches/routers configuration;

- ATSC HDTV implementation/tests;- RF equipments characterization;- EDX Signal Pro 3.0/4.0 signal prediction software operation;- Mitigation of spurious interference on the return spectra;- Technical survey in CTMS routers;- Methodologies creation for RF tests and cable modems/routers - CMTS network.