Isa Muñoz Email & Phone Number

• Collaborated with stakeholders to develop and deliver comprehensive playbooks, templates, battle cards, and training sessions to reinforce sales processes, methodologies, and product knowledge.
• Achieved a 15% increase in pipeline and accelerated deal closures by partnering with sales leadership to monitor enablement effectiveness, track key metrics, and ensure alignment with sales objectives.
• Executed ad-hoc requests for Commercial and Sales Development teams with high-quality results within tight timelines while completing long-term strategic enablement initiatives.

• Engaged with subject matter experts, key stakeholders, leadership, and peers to develop and deliver content for continuous skill development programs.
• Created a comprehensive Enablement program focusing on critical skills essential for success in customer-facing roles such as sales, marketing, customer success, and global partnerships.
• Implemented a communication process and strategy for team initiatives through company-wide newsletters, content for Seismic's intranet, and targeted emails, achieving a 30% increase in reader engagement and active.

• Managed training projects and logistics, guaranteeing streamlined coordination of activities, precise project timeline tracking and priorities, and effective engagement with stakeholders and subject matter experts.
• Conducted audits of existing lessons, playbooks, and webpages, resulting in improved design and development of sales enablement programs.
• Instituted processes that facilitated a smooth transition from onboarding to role-based skill development programs.

Naples, Florida, United States

• Assisted in transparency and monitoring initiatives to ensure adherence to the AdvaMed Code governing interactions within the healthcare industry.
• Collaborated on enhancing Power BI visualizations and data analytics, contributing to data-driven business decision-making.
• Conducted audits of departmental Excel reports, reinforcing the Compliance program and enhancing data management practices.

Gainesville, Florida, United States

• Supported Infotech products and software on Bidx.com and Bidexpress.com by assisting with customer calls, chats, and emails
• Monitored email communication for four products to guarantee responses were delivered within a half hour.
• Utilized troubleshooting techniques to assist clients with technical issues or product inquiries with over 60 daily calls.
• Led a semester-long internship project that focused on building an internship roadmap for upcoming students.