Led an engineering-wide system scalability investigation, resulting in a variety of improvements across a variety of services that would have failed as our product was exposed to higher traffic and data storage: - eliminated redundant storage in our compliance product, leading to a 37% reduction in our MongoDB database size. - created an automated process to remove expired or un-actionable bills from our Bill collection, reducing the collection size by 23% - used the Atlas Performance Advisor to identify non-performant queries across legacy products, then refactored, improved, or removed non-performant queries. This led to a significant performance and speed improvement across all products. - led an investigation into service-wide intermittent 502 issues, resulting in our team discovering and fixing a glaring bug with a 3rd-party service. - introduced automated test coverage to a legacy system wrapping our MongoDB access, leading to safer refactoring and bugfixes on this core service. Created example tests for future developers to use as a guideline as they make their changes.Led a talk on observability at Papaya, exposing areas of our application that lack observability and ways we can improve (and find time to improve) observability by more effectively using our alerting and logging software.Collaborated with the operations team to re-design core pages on our admin portal, resulting in easier onboarding for manual operators and faster bill payments.Served as the technical lead on 'digital presentment', our text-to-pay solution for medical providers to eliminate cost of paper statements by moving to SMS and HIPAA-compliant bill presentment.Single-handedly implemented our integration with Humanlike to automate bill payments by using conversational AI to call providers to pay users' bills.

Refactored core functionality and introduced testing to our admin portal, webhooks service, and crons services, primary business products used for actioning bill payments.Introduced Sentry exception tracking and alerting systems to the company, installing it on multiple business products to improve observability in each system. Integrated with Slack to introduce alerts to necessary engineering and operation team members and channels, improving our response time for bill payment issues. Led a tech talk on the best practices of Sentry and how each time can use this software effectively.Transitioned our automated payment system definitions from a file to an internal service. This provided an easy-to-use GUI for internal users to easily edit and enable or disable bots that we use to pay individual providers' bills without the need of an engineer.Transitioned Puppeteer and Selenium bill payment bots to Testim, a 3rd-party service that enables users to create, record, and re-play browser steps easily. This led to faster creation of bill payment bots and faster debugging of those bots when issues occurred.Trained new developers to write bill payment bots to automatically pay bills for specific providers as they were submitted to Papaya.Worked with the operations team to re-design our pay queue, resulting in faster payments from manual operators.Interviewed potential Papaya engineering candidates and shaped the current front-end interviewing process.Introduced automated testing and test coverage to legacy applications, allowing for safer editing of older applications with less downtime.Introduced linting to legacy applications, improving readability and reducing time spent nit-picking trivial details during code review.Created and led the first engineering book club at Papaya, a bi-weekly event to facilitate conversation and better practices across a variety of topics such as test-driven development, building microservices, and improving observability.

Fast Track is a 90-day mentorship experience that pairs hundreds of tech leaders with high-potential operators. Mentees go through our powerful matching process to find the best Mentor for their career goals and maximize the Mentor’s impact. Once each pair is matched, we provide plenty of playbooks and best practices on how to make the most of the mentorship experience, including conversation guides and questions. Each pair then meets for one hour every other week, for six total 1:1 sessions, to discuss the Mentee’s professional goals, tips for cultivating leadership skills and advice for weathering the challenges of startup life.

I provide on-demand code review to catch security threats, stop crashes, and fix performance issues before they reach production.

Worked with the Consumer team to implement the Move Safe™ certification, added to help customers interact with real estate agents safely during the COVID-19 pandemic. This led to 20,000 additional agents signing up for HomeLight from Mar-Apr 2020.Architected the Client Dashboard experience, a React project that increased the number of scheduled meetings from leads by 14% and doubled the number of returning users.Led the Consumer team to deliver our Agent-Client Messaging platform, allowing users to communicate with agents using in-platform messaging and phone notifications rather than by email or phone call. 5% of our clients have switched to this as their preferred method of communication.Piloted the Engineering Book Club, a now bi-weekly event hosted to help educate the engineers of HomeLight.Engineered the CI/CD testing pipelines for the Client Dashboard and Home Hunter projects, installing code coverage as a quality gate and prerequisite before staging and production releases.Delivered a tech debt pay down effort to remove our native email sending logic and templates from our monolith and port them to a scalable API and SendGrid.Collaborated with out Data team, Consumer team, and other stakeholders to deliver our House Hunter project, delivering hundreds of thousands of SEO-optimized property listing pages for California homes.

I've helped grow ActiveCampaign's product set and implement its current design since 2016.Projects: Date-based automation blocks, saved responses, new navigation, deal custom fields, Ember framework upgrades, Ember CI/CD pipelines, Ember parallel testing, Ember code coverage reports, ELK stack efficiency and logging cleanup, our GitHub+CircleCI -> GitLab transition, quality gates as pre-deploy checks, and campaign sending improvements (known internally as 'fast lane'). My last project at the company was a proposal to increase email campaign send rates, and after its implementation it increased send rates by 250k messages/hr.I also helped organize our first company-sponsored trip to EmberConf 2018 in Portland, Oregon, and I've given presentations on identifying and tackling impostor syndrome as well as countering burnout culture.

At Pharmedio I programmed a SaaS platform for compounding pharmacies using CakePHP, jQuery, MySQL, HTML, and CSS along with various APIs.

I worked on the Pharmedio project (SaaS platform for compounding pharmacies) for dbVantage before Pharmedio became a standalone company.

I worked with Drupal content manager systems, setting up accounts and editing content.

Corrected grammar and spelling mistakes before articles were sent to the publisher.

I worked as part-time writer for the Student Printz.

I managed the content for the student newspaper, 'The Student Printz', and used Twitter and Facebook to advertise the stories published.

I started my own company to build websites for clients using WordPress, Joomla, Drupal, or custom-tailored setups.

I repaired software and hardware problems on PCs.