Isaac Bertram Email & Phone Number

Prospect, KY, US

Louisville, Kentucky, United States

Louisville, Kentucky, United States

• Achieved 60% increase in Mont's product sales over 2 years, driving business interest.
• Successfully onboarded 100+ new clients to expand the customer base.
• Maintained relationships with 400 clients across western Kentucky, central Kentucky, and southern Indiana, delivering consistent sales performance.
• Submitted weekly sales reports, including detailed records of mileage, receipts, CRMs, and schedules.
• Customized sales approaches based on individual customer profiles, resulting in tailored solutions.
• Developed and maintained a customer-oriented approach, ensuring high levels of customer satisfaction.

• Successfully increased revenue by implementing targeted strategies to expand and develop existing accounts, secure repeat orders, and onboard new single and multi-location accounts.
• Acted as the primary point of contact for new accounts and clients, providing effective onboarding, training, and ongoing support to ensure customer satisfaction and retention.
• Proactively prospected and cultivated new business opportunities, regularly communicated with clients to assess their needs, address inquiries, and ensure seamless supply of our products and services.
• Efficiently managed supply orders and logistics, ensuring timely delivery and resolving any issues to maintain optimal delivery performance.
• Streamlined daily shipment activities, ensuring timely pickup and delivery while resolving any operational challenges to ensure customer satisfaction.

Lexington, KY, United States

• Worked in close collaboration with potential clients to find the right home and selections for them.
• Responsible for walking interested buyers through features of homes, floor plans, and potential selections.
• Developed an in-depth knowledge of the competitive marketplace, including site, local community, sales, advertising and demographics.
• Engaged visitors, establishing a relationship and determine their home buying needs by utilizing the company’s selling philosophy.
• Performed timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post-closing activities.

Lexington, Kentucky

• Provided oversight in performing various daily tasks including but not limited to vendor invoicing and security deposit processing.
• Processed payments to vendors by scheduling paychecks and ensuring payment is received for outstanding credit; responding to all vendor inquiries regarding finance while staying in constant contact to catch variance.
• Provided quality customer service to external vendors and internal departments by answering/resolving inquiries via research of invoices and payment.
• Discovered and facilitated over $400,000 in energy rebates via energy-saving programs with LG&E & KU for our single and multi-family homes.

Lexington, Kentucky

• Served as an Administrative Assistant to the COO of Anderson Communities, as well as the CFO of Harmony Home Builders.
• Experienced commercial and residential projects ranging from small to large.
• Sent requests for proposals and collected applications for a variety of commercial and residential projects.
• Calculated what was most cost-effective and efficient for our organization.
• Responsible for drafting and sending commercial contracts.
• Kept in constant contact with the subcontractors to ensure we had them completed in a timely manner.

Lexington, Kentucky

• Facilitated tenant’s work orders and assigned them to respective technicians.
• Ensured that invoices were being processed for payment.
• Managed the ordering of appliances as well as smaller household parts and tools.
• Handled contractor bids for construction projects for our apartments and homes and implemented the company-wide new pet policy.

Lexington, Kentucky

• Assisted with event preparation and set-up.
• Attended chamber events and aided in developing materials for events.
• Provided front desk support and completed minor errands.
• Organized office supplies and filing.

Sarasota, Florida

Helped oversee international merger setup. Communicated departmental information to customers. Provided product training, data entry, copying and support to assistant managers.