Isaac Chia

Isaac Chia Email and Phone Number

Senior Payments Product Manager (Vice President) @ Citi
Singapore
Isaac Chia's Location
Singapore, Singapore
About Isaac Chia

Isaac Chia is a Senior Payments Product Manager (Vice President) at Citi. He is proficient in Korean and Malay.

Isaac Chia's Current Company Details
Citi

Citi

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Senior Payments Product Manager (Vice President)
Singapore
Website:
citigroup.com
Employees:
196387
Isaac Chia Work Experience Details
  • Citi
    Senior Payments Product Manager (Vice President)
    Citi
    Singapore
  • Citi
    Payments Product Manager
    Citi Mar 2023 - Present
  • Citi
    Product Manager (Unsecured Loans And Ready Credit)
    Citi Feb 2018 - Mar 2023
    Singapore
  • Citi
    Customer Level Analytics, Gcg Decision Management
    Citi Mar 2017 - Jan 2018
    Singapore
    • Project lead for Must Win battle - Next Best Offer propensity model • Channel usage optimization via Decision Tree model• Digital analytics and Mortgage analytics• Text mining and cherry picked top propensity Mortgage Refinancing customers
  • Citi
    Cross-Sell Analytics, Gcg Decision Management
    Citi May 2016 - Mar 2017
    Singapore
    • Performance analytics for inbound Sales team • Implemented propensity model for Citiphone inbound channels• Proposed enhancement version of NBO model to maximize card loans revenue acquiring opportunities• Automated tracking process and saved up 15% of implementation time• Have the ability to see possibilities within the data and explain to non-technical business users
  • Citi
    Sales Incentive Analytics, Gcg Decision Management
    Citi Jul 2013 - May 2016
    Singapore
    Calculate and monitor monthly/quarterly incentive payment for Cards Acquisition Team, CitiBusiness Team (Small & Medium Enterprise). Also responsible for project timeline planning, project phasing management, cost estimation and UAT (User Acceptance Test) and others.
  • Nus Bp Mentoring
    Volunteer
    Nus Bp Mentoring Aug 2012 - Present
    Geylang Methodist School
    Guiding and motivating students to achieve academic excellence in Mathematics and EnglishCoordinated in making annual BP Mentors’ and Mentees’ Outing at Javob Ballas Children’s Garden a safe and successful event
  • Positive Intentions (Pi) Pte Ltd
    Volunteer, Facilitator
    Positive Intentions (Pi) Pte Ltd Jun 2013 - Jul 2013
    Facilitated 2D1N Camp targeted at youth at risk groupFacilitated My Life Program (in which target group is also youth at risk) activities including visit to Surya Home and prawning activity at JurongGuided, motivated and encouraged youth at risk in thinking positively
  • National University Of Singapore
    Teaching Assistant
    National University Of Singapore Aug 2012 - May 2013
    Department Of Economics, National University Of Singapore
    Teaching Assistant for EC2303 Introduction to EconometricsConsulting and assisting, Assessing students performance, Liaising and communicating with lecturer

Isaac Chia Education Details

Frequently Asked Questions about Isaac Chia

What company does Isaac Chia work for?

Isaac Chia works for Citi

What is Isaac Chia's role at the current company?

Isaac Chia's current role is Senior Payments Product Manager (Vice President).

What schools did Isaac Chia attend?

Isaac Chia attended National University Of Singapore / Nus.

Who are Isaac Chia's colleagues?

Isaac Chia's colleagues are Maria Kozhukhova, Nolan C., Dharm Singh, Elsa Peavler, Dhananjay Brahma, Teresa Decker, Casey Goh.

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