Isaac Hawlader Email & Phone Number

Bangladesh

• Oversees the day-to-day activities of several functional units, such as outgoing and incoming mail, Audit -TC-Business Development- Lab Team correspondence, Operating systems, etc.• Plans, organizes, administers and reviews work quality and staff productivity.• Develops input for departmental planning, staffing and budgetary needs, training and education, etc.• Recruits and selects employees; handles disciplinary actions and counseling; conducts employee performance reviews.• Maintains departmental records; compiles and prepares required monthly reports.• Coordinates departmental needs and programs with other divisions, departments and agencies.• Performs special projects as assigned by the CEO• Communicates orally and in writing within and outside the division.

Bangladesh

• Oversees the day-to-day activities of several functional units, such as outgoing and incoming mail, Audit -TC-Business Development- Lab Team correspondence, Operating systems by the direction of Managing Director.• Plans, organizes, administers and reviews work quality and staff productivity together with the Managing Director.• Develops input for departmental planning, staffing and budgetary needs, training and education, etc.• Recruits and selects employees; handles disciplinary actions and counseling; conducts employee performance reviews.• Maintains departmental records; compiles and prepares required monthly reports.• Coordinates departmental needs and programs with other divisions, departments and agencies.• Performs special projects as assigned by the Managing Director.• Communicates orally and in writing within and outside the division.• Developing solid relationships with clients through in-person visits and reaching monthly goals through business wins.

Bangladesh

• Analyzes and organizes office operations and procedures such as preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services• Maximizes office productivity through proficient use of appropriate software applications• Researches and develops resources that create timely and efficient workflow• Plans office layout, develops office budget, and initiates cost reduction programs• Reviews personnel records to ensure completeness, accuracy, and timeliness• Prepares activities reports for guidance of management• Coordinates activities of various departments such as Audit, TC, Business Development & Laboratory• Performs other duties as assigned by the Managing Director.• Manage, maintain, and operate whole office in Bangladesh on a regular basis in accordance with upper management at the headquarters in the United States.

Salt Lake County, Utah, United States

Directly involved with Business Development & Client Service Management

Salt Lake City, Utah, United States

Directly involved with the clients to solve their IT related problems by using the ticketing system on a timely manner . This company also worked with Idrivelogistics as a partner

Hawaii, United States

Manage , Maintain and repair the IT related issues throughout the entire University as well as the Number 1 tourist spot ( Polynesian Cultural Center) on a daily basis

Hawaii, United States

Dealing with the clients on a regular basis, involves with the problem solution authorization board and bring an innovative idea to make the clients happy.

Hawaii, United States

worked closely with sales department to increase the daily sales and better customer service

Hawaii, United States

Directly working with the clients from all over the world on a daily basis

Cauayan, Cagayan Valley, Philippines

2.5 years spent volunteering in the Philippines with representatives from 16 different nations.

Bachelor'S Degree, Information Technology

Higher Secondary School Certificate, Business

Higher Secondary School Certificate, Commerce, 4.63