Isaac Mckeithen Email & Phone Number

• Lead a team of three data analysts in converting and migrating client data from large healthsystems, including Epic, Cerner, and Meditech EHRs• Develop and execute data conversion plans, leveraging HL7, FHIR, and APIs to extract,transform, and load client data into various software solutions• Conduct thorough testing and validation of converted data, identifying and resolving discrepancies, formatting issues, and other data-related challenges

• Lead a team of four support representatives in providing technical assistance for multiple products, ensuring adherence to SLAs• Collaborate with cross-functional teams, including implementation managers and data platform engineers, to improve customer experience and ticket flow• Regularly review and optimize support processes to ensure efficiency and alignment with industry standards

• Develop real-time and flat-file interfaces to integrate data from Epic, Cerner and various other EMR systems to SQL databases using Mirth and Rhapsody• Document best practices to streamline implementation and update processes for multiple teams• Correspond with hospital IT staff to resolve, interpret and validate data for perioperative, emergency, inpatient and outpatient departments• Assist with the development of new integration initiatives, like new APIs, to more efficiently receive and process data

Mobile, Alabama

• Install new interfaces, allowing hospital equipment to effectively function between CPSI’s base hospital software and that of other vendors• Communicate with hospital staff and other interface vendors to solve complex problems regarding new and existing interfaces• Map HL7 interfaces of assorted versions, including 2.5.1 and 2.3, utilizing JavaScript and XML languages• Train colleagues in the installation of various types of interfaces, such as those in radiology and laboratory departments

Columbus, Georgia

• Train and develop both new and existing employees in fulfilling customer service roles throughout the store• Set and monitor goals for customer service satisfaction and sales• Schedule and hold regular meetings with management to keep productivity high

Opelika, Alabama

• Develop the visual merchandising aesthetic of key areas of the store• Manage the shipment process of receiving new merchandise• Direct colleagues and employees in executing key moves to move merchandise with the flow of new seasons and styles• Maintain the overall level of merchandise tidiness and organization store-wide, giving an acceptable presentation for customers

Bachelor Of Arts, History

Education record