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Isaac Mendiola is listed as Business Analyst Sr at Softtek, a company with 10033 employees, based in Toluca, México, Mexico. AeroLeads shows a matched LinkedIn profile for Isaac Mendiola.
Isaac Mendiola previously worked as Senior Business Analyst at Walmart at Softtek and Project Business Analyst en Sears at Global Hitss. Isaac Mendiola holds Ingeniería, Tecnologías Y Sistemas De Información from Universidad Del Valle De México.
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Business Analyst / Project Manager Jr with more than 5 years of experience in Retail responsible for driving the successful implementation of medium to large scale projects strong strategic thinking, problem solving, communication and analytical skills, and able to work in a fast paced, collaborative, entrepreneurial environment.
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A career timeline built from the work history available for this profile.
México
- Act as the hub for all teams with regards to product strategy and development.Identify opportunities, build business cases and understand/analyze user needs.- Define product features and functions with particular focus on delivering the best, most intuitive end-user experience.- Capture before and after scenarios for evolving product features along with.
México
- Collect and analyze the project’s business requirements by coordinating interviews, requirement workshops, business and workflow analysis- Prepare accurate and detailed requirement specification documents, user interface guides, and functional specification documents- Document the acquired results of analysis and workflows as well as obtain sign-off from.
- Lead and deliver Point of Sale (POS) releases for large scale implementations and initiatives- Assess impact of overall release management strategies by understanding project stakeholder goals and expectations- Plan the overall solution release and delivery approach based on project business and technical objectives- Create project work plans that.
México
- 3 years of experience as a Business Analyst deploying retail and supply chain solutions in a SAP ecosystem.- 2 years of experience as a SAP functional team implementing initiatives in POS, MM, SD, FI and WM modules.- Elicits and translates business requirements via requirements gathering sessions and documents business requirements using appropriate.
- Provide second level technical support- Ensure that the POS Systems are always up and operational- Identify, track and drive support and deployment issues to resolution under the required service level agreement.- Creates and maintains Knowledge Base documentation for Service Desk and provides training- Provide root cause analysis on reported problems.
- Provide initial assessment of urgency and business impact on all support helpline calls and emails- Record internal and external client service requests, incidents, and change requests into system and communicate ticket ID to client for their follow up- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal.
- Provides 1st level of network support for IT infrastructure- Provide expedited resolution of technical support concerns via phone, email or on-site
- Work with users to appropriately diagnose the nature of their problems and resolving software, hardware, and mobile device issues
Other employees you can reach at softtek.com. View company contacts for 10033 employees →
Camila Muscara
Colleague at SofttekBuenos Aires, Buenos Aires Province, Argentina, Argentina
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ES
Emmanuel Solis C.
Colleague at SofttekAguascalientes, Mexico, Mexico
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MP
Mauricio Pinzón
Colleague at SofttekColombia, Colombia
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DO
Daniela Olvera
Colleague at SofttekMonterrey, Nuevo León, Mexico, Mexico
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LM
Leonardo Mazzucotelli
Colleague at SofttekArgentina, Argentina
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JG
Josafat Guerrero
Colleague at SofttekMexico City, Mexico, Mexico
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MS
Mohammad Shohail
Colleague at SofttekIndia, India
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AA
Alberto Alenadr Rios Del Moral
Colleague at SofttekMexico City, Mexico, Mexico
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Daniel Fermín Romo
Colleague at SofttekAguascalientes, Mexico, Mexico
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LM
Luis Montes
Colleague at SofttekSan Pedro Garza García, Nuevo León, Mexico, Mexico
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Quick answers generated from the profile data available on this page.
Isaac Mendiola works for Softtek.
Isaac Mendiola is listed as Business Analyst Sr at Softtek.
Isaac Mendiola is based in Toluca, México, Mexico while working with Softtek.
Isaac Mendiola has worked for Softtek, Global Hitss, Freelance, Avante Textil, and Unik Ventas Por Catalogo.
Isaac Mendiola's colleagues at Softtek include Camila Muscara, Emmanuel Solis C., Mauricio Pinzón, Daniela Olvera, and Leonardo Mazzucotelli.
You can use AeroLeads to view verified contact signals for Isaac Mendiola at Softtek, including work email, phone, and LinkedIn data when available.
Isaac Mendiola holds Ingeniería, Tecnologías Y Sistemas De Información from Universidad Del Valle De México.
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