Isaac Mukarakate Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Harare, Zimbabwe

• Spearheading the development of market and sales strategies, driving 20% YOY growth, across Africa, China and North America.
• Collaborated seamlessly with various departments including engineering, sales and marketing, operations, and customer service, ensuring clients consistently received exceptional service.
• Delivered impactful presentations to C-level executives, webinars to end users, and participated in trade shows, establishing myself as a trusted subject matter expert.
• Tracked progress meticulously using KPI metrics and CRM tools, focusing on valuable opportunities.Identified and engaged potential clients through networking and marketing initiatives.
• Contributed to brand visibility and resonance through collaborative efforts on marketing and advertising campaigns.
• Worked closely with a team of 4 sales managers and other departments to meet and exceed targets in becoming a $30M company.

Fort Saskatchewan, Alberta, Canada

• Analyzed sales data and market trends to identify opportunities for product expansion and optimization, resulting in improved profitability by an increase of 10% and customer satisfaction.
• Led a team of 20 grocery associates in grocery, cashing and customer service, providing guidance, training, and performance feedback to foster a positive work environment and achieve operational goals.Implemented.
• Collaborated with cross-functional teams, including purchasing, marketing, and operations, to coordinate inventory replenishment, pricing strategies, and promotional activities.
• Conducted regular performance evaluations and coaching sessions with team members to enhance individual and team performance and drive continuous improvement.

Westmount Edmonton, Alberta, Canada

• Provided leadership and guidance to a team of sales associates, conducting regular training sessions to enhance product knowledge and sales techniques.
• Developed customized fitness solutions and service packages to meet the unique needs and objectives of each client, resulting in a 20% increase in client retention rates.
• Collaborated with cross-functional teams to ensure seamless delivery of services and solutions, addressing client inquiries and resolving issues promptly and effectively.
• Implemented targeted sales and marketing strategies to drive upsell and cross-sell opportunities, resulting in a 25% increase in average deal size.
• Conducted regular account reviews and performance analysis, providing actionable insights and recommendations to clients to maximize ROI and achieve their fitness goals.

Edmonton, Alberta, Canada

• Identify sales opportunities, created and managed 7 true business development partnerships, and provided an average of 530+ clients per month with their business and residential furniture requirements.
• Top sales representative for 2 years consecutively for highest sales revenue and superior customer service experience.
• Work in a multicultural team of over 6 sales associates to ensure the smooth running of the store as well as serve over 20 clients a day in a fast-paced retail sales environment contributing to of sales revenue.
• Activity act as the brand ambassador for FDF, strategically collaborating with marketing bimonthly to discusses media content for promotional products, customer satisfaction scores, and GTM offers/plans.
• Perform administrative duties such as scheduling for 10 employees and 250+ deliveries for customers.
• Closing and opening the store; including running off end of days and balancing daily sales

Canada

Business Administration-Management Diploma, Management, Key Performance Indicators, Basic Accounting, Marketing, Recruitment, Budgeting

Civil Engineering, Certificate

Cambridge Advanced Level, A Level, Physics: C , Maths , C Chemistry C,

Activities and Societies: Cambridge A level and O level