Isaac Park Email and Phone Number

Managed cross-functional(tech/non-tech) teams in developing multiple new features and supporting existing clienteleAnalyzed market trends and competitor strategies to identify opportunities for product improvement.Successfully managed a DoD(USAF) contract to improve recruiting capabilities by developing a digital solution to replace their current manual systems.Identified and implemented processes to optimize project performance and cut down project timelines by ~1 month.Worked closely with a team of 4+ software developers in rebuilding the legacy system with a modern techstack (React).Led training workshops on how to use and transition to a new platform to over 75 servicemen/women.Managed and optimized 20+ programmatic and video ad campaigns that resulted in a 20% increased CTR.Ensured accurate and timely trafficking of ad creatives, including testing and troubleshooting ad tags.

Led cross-functional(tech/non-tech) teams in developing new features and products.Managed on-going search advertising campaigns on major publisher websites.Identified and implemented processes to optimize project performance and cut down project timelines.

Accessed user feedback to develop and implement strategies to improve customer satisfaction and retention rates.Worked alongside Product and Sales teams to define, stage and over see development of go to market strategies.Developed specifications documents for new feature implementations.Managed the product changelog and led platform tests to ensure product stability.

Meet and establish relationships with new and existing clientele.Developed strategies and prepared project deliverables for clients.Managed complete project lifecycle from Initiation, Planning, Execution to Closure of my projects.Led local and offshore teams to ensure project deadlines were completed in a timely manner.Iterate with design/development teams and stakeholders to finalize project scopeoutlineConsult qualified leads on managing the scope of their potential projectRepresent the company at various community, industry and/or media events

Spearheaded the concept for HungerPass and created the name, logo and website.Established business model and formulated cost-efficient marketing campaigns that generated company exposure and was able to establish partnerships with 100+ new partners. Designed promotional and marketing materials. (Web graphics, promotional flyers, postcards, business cards, etc.)Interviewed, hired, and trained interns in business operations/streamlining, data feeds, account management and HTML,CSS,Javascript.Act as liaison between HungerPass and restaurant owners to establish strong partnerships for the program.

Coordinated with sales and accounting to ensure the on time delivery of products and satisfaction of clientele.Played a large role in creating the website for their new online business developing and managing an online database of over 10,000 products. Responsibilities included e-commerce sales, marketing, order processing, shipping, and billing.Created and launched Adwords Campaigns that increased site traffic by 150% in first 3 months.Designed promotional and marketing materials for many company brands. (Web graphics, promotional flyers, digital ads, etc.)Developed the website MCICUSA.com for MCIC(partner company of Master Chef Warehouse) to showcase over 500 products.

Provided on-site IT support for all NY employees.Worked directly with COO to prototype, design, and deliver new features. Ran monthly analytical assessments on site traffic.

Provided on-site IT (i.e. hardware, software, internet, servers, network) troubleshooting assistance to small - large businesses/companies.Configured laptops/desktops and printer networks.Maintained workstation security and provided remote support for satellite employees.