Skilled in information systems management, analysis, troubleshooting, testing, documentation, system and program security, system analysis, hardware and software installation, applications and program management, technical support, and network administration. Experienced in fostering and developing client relations, providing end user training and innovative technical solutions, conducting equipment demonstrations, and increasing efficiency to enhance profitability. Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem-solving and solution-oriented work style, decisive and confident decision-making, and in-depth proficiency with new technology trends. Well-developed communication skills demonstrated through fluency in English, ability to work well independently and as part of a team, developing effective client relations, providing superior client service and satisfaction