Isaac Ramirez Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

-Developed relationships with new clients and provided individualized customer service to maintain longevity of accounts.-Negotiated contracts, closed agreements.-Cultivated and developed customer relationships to enable sustained revenue growth.-Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.-Updated account plans based on changing markets, customer conditions and competitor activity.-Input customer order details into system, accepted payments and updated accounts.-Facilitated smooth service delivery and followed up after sales to offer additional support and capitalize on cross-selling opportunities.-Worked closely with leadership team to develop and implement effective marketing strategies.Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.

Greater San Diego Area

-Manage the efforts of Branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as training by example.-Supervise, mentor, train, coach, evaluate and develop staff.-Develop and maintain Branch operational plan.-Manage overall branch operations in absence of and/or request of the Branch Manager.-Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance.-Prepare effective and timely employee reviews and participate in the review process.-Train, motivate and coach employees to increase branch sales by understanding, communicating, and using the 4-step sales process to promote and sell optional protection products, vehicle features and benefits, fuel options and additional equipment.-Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection.-Manage fleet for rentals.-Manage vehicle maintenance and repairs, including preventative maintenance, manufacturers' recalls, breakdowns and damage.

Greater San Diego Area

-Studied treatment plans and adjusted exercises periodically to maximize benefits.-Checked calendars and scheduled patient appointments to minimize wait times.-Developed treatment programs for elderly with arthritis and for those recovering from sports injuries.-Recorded detailed prognosis, treatment, responses and progress notes in patient charts.-Contributed to patient care plan development and monitoring in outpatient setting.-Instructed patients on proper hygiene, nutrition, exercise, lifestyle changes and ergonomic factors in daily activities.-Administered simple range of motion exercises.-Observed patients during treatments to compile and evaluate data on responses and progress, providing results to physical therapists.-Improved profit margins by streamlining operations and workflow.-Prioritized and organized tasks to efficiently accomplish service goals.-Recognized by management for providing exceptional customer service.

Greater San Diego Area

-Bilingual customer Service.-Prepare beverages and food in fast paced environment.-Handy man duties.-Described menu items to customers and suggested products based on stated preferences.-Operated cash register, collected payments and provided accurate change.