Isaac Saenz Email & Phone Number

Corpus Christi, Tx, Us

Corpus Christi, Tx, Us

Spartanburg, South Carolina, Us

Business Account Executive• Utilize in-depth product and service knowledge to continually educate new and existing customers on the company’s innovated business solutions.• Work to maximize the business potential within the marketplace by prospecting, cold-calling and generating for new business.• Consults with customers to correctly identify their business challenges, recommended tailored solutions to help them build their business that exceed expectations and maintain/increase levels of satisfaction.• Provide follow-up training to new business customer as needed, maintaining open lines of communication to be ready for additional business opportunities. • Continually track and report sales progress through the use of sales force automation tools.

Stamford, Ct, Us

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

Business Account Executive, (2017 - Present)• Utilize in-depth product and service knowledge to continually educate new and existing customers on the company’s innovated business solutions.• Work to maximize the business potential within the marketplace by prospecting, cold-calling and generating for new business.• Consults with customers to correctly identify their business challenges, recommended tailored solutions to help them build their business that exceed expectations and maintain/increase levels of satisfaction.• Provide follow-up training to new business customer as needed, maintaining open lines of communication to be ready for additional business opportunities. • Continually track and report sales progress through the use of sales force automation tools. Solutions Specialist, (2014 – 2017)• Deliver exceptional level of service in line with high company standards to create a positive customer experience and drive increases in both satisfaction and customer loyalty. • Correctly analyze customer needs, utilizing in-depth product and service knowledge to help customer connect with the right solutions in a timely, professional manner and to upsell products when appropriate.• Create and maintain long-term, profitable relationships with customers to ensure their satisfaction and promote return visits to the store. - Consistently ranked #1 in sales within the region. - Recognized as store leaders in terms of sales while in the position. - Exceeded the defined sales quota with a 250% average produced.

Philadelphia, Pa, Us

• Led in a manner that promoted innovation and friendly competition among staff to ensure the delivery of an unparalleled customer experience and create customer loyalty.• Provided in-depth training and coaching on position and sales best practices in addition to inspiring continuous learning on both new products and solutions.• Managed performance management efforts, leading formal monthly one-on-ones coaching sessions to drive increases in both individual and team performance. • Continually analyzed individual and team performance against business goals and objectives, implementing business improvement strategies to positively impact the revenue generated. - Drove increases in the growth of the store by 30% while in the position. - Increased efficiency and reduced costs, producing month-over-month decreases in RISK.- Implemented strategy that improved the store’s rank from 11th to 2nd in the CCT Wireless scorecard.

Sales Representative, (2011 – 2014)• Connected customers to the people, placed and things that mattered the most to them, moving the brand forward through the delivery of exceptional levels of service provided.• Correctly identified customer needs, presenting detailed solutions in an easy to understand manner through the use of strong communication skills and in-depth product knowledge to inform customers of the company value proposition.• Created and delivered a customer experience that drive increases in customer satisfaction and loyalty while maximizing the business potential with each customer.• Set up customer accounts in a timely, accurate manner so that customers were able to use their new devices and plans prior to leaving the store. • Identified the correctly solutions to resolve customer issues related to billing, technical and customer accounts. • Worked to remain current on the latest technologies and trend needed to excel while in the position. - Ranked #1 in terms of sales among all sales representatives while in the position while routinely leading the store in a number of other performance-based metrics.- Produced sales results that exceeded the set sales quota by 250%+ consistently each month.- Spearheaded and led the successful completion of the NPS project within the store.

Business Marketing

Theology/Theological Studies