General Manager
CurrentResponsible for shaping the company's strategic direction and driving achievement of growth, profitability, and customer experience goals. Oversee all facets of operations for the South Florida region spanning from Port St. Lucie to the Florida Keys. Areas of accountability encompass strategic leadership, operational efficiency, installations, budget management, fiscal results, customer experience, stakeholder engagement, compliance, risk management, and the development of a team of 20.✔ Opened the South Florida market and grew projected revenue for FY 2025 to $100MM.✔ Develop and execute comprehensive growth strategies to drive business growth, profitability, and market expansion.✔ Lead a growing cross-functional team overseeing operations, sales, customer care, logistics, installation, and management while indirectly guiding finance, marketing and contact center professionals.✔ Oversee budgeting, forecasting, and financial performance to meet profit and revenue targets while maintaining cost control.✔ Champion a customer-centered culture, driving initiatives that enhance customer satisfaction and loyalty.✔ Lead and mentor a high-performing leadership team, fostering a culture of continuous improvement, professional growth, innovation, and accountability across the organization.