- Managed all aspects of medical billing and accounts receivable, including charge entry, payment posting, customer service, and follow-up, ensuring adherence to client protocols while prioritizing client satisfaction and profitability. - Maintained active provider statuses by completing initial and ongoing credentialing processes for hospitals, surgery centers, commercial payers, Medicare, and Medicaid. - Successfully submitted over 20,000 claims for medical practices, contributing to more than $15 million in billable revenue since 2020. - Demonstrated expertise in multiple EMR systems, including AdvancedMD, CAQH, e-MDS, Experity, Kareo, NextGen, PECOs, and TriZetto. This version streamlines the content, uses action-driven language, and enhances readability.

As Director of Billing & Collection Operations at COMMUNITY MEDURGENTCARE from Jan 2017 to Nov 2020, I successfully managed the billing department, ensuring efficient revenue collection and compliance with industry regulations. My responsibilities included:♦ Overseeing all aspects of billing operations, including medical coding, claims submission, payment posting, and accounts receivable follow-up. ♦ Implementing meticulous patient insurance documentation and workload coding procedures to guarantee accurate billing practices.♦ Adapting to changing industry trends and swiftly realigning staff and policies for improved charge accuracy, coding efficiency, and collection rates.♦ Proficiency in various EMR systems, including Advanced MD, e-MDS, Medisoft, e Clinical Works, and Kareo, ensuring seamless workflow integration and data management.

As an Accounts Receivable Specialist at Natus Medical in Flower Mound, Texas from July 2016 to January 2017, I played a pivotal role in managing financial aspects and ensuring the smooth operation of EEG Diagnostic Services. ♦ Tracked outstanding payments and meticulously monitored collections, consistently exceeding targets. ♦ Compiled detailed reports and expertly executed appeals processes to maximize revenue recovery. ♦ Drafted precise and professional correspondence for effective communication with stakeholders. ♦ Established payment arrangements with insurance companies and patients, successfully collecting delinquent accounts. ♦ Managed AR claims and secured outstanding balance payments on a daily, weekly, or monthly basis. ♦ Created, maintained, and updated comprehensive reports for the senior director of operations, providing clear insights into revenue collection by AR. ♦ Ensured strict compliance with HIPAA data protection regulations, safeguarding sensitive personal information.

As the Billing Supervisor, Head Office Administrator, and Problem Solver at Shepherd Healthcare Family Medical Practice in Lewisville, Texas, from June 2011 to April 2016, I played a pivotal role in managing various aspects of the practice's operations. ♦ I oversaw the billing department, ensuring accurate and timely claims processing. ♦ Implemented cost-effective administrative procedures that enhanced office efficiency. ♦ Resolved complex billing and insurance issues, improving revenue flow. ♦ Conducted staff training programs for enhanced productivity. ♦ Managed office supplies and inventory, optimizing resource utilization. ♦ Developed and implemented protocols for patient data confidentiality. ♦ Spearheaded problem-solving initiatives, addressing operational challenges promptly. ♦ Collaborated with cross-functional teams to streamline patient care processes.

Worked with outreach team to construct home and coordinate service projects – Lima, Peru – April 2011Completed various building projects, served meals, and served orphans – Romania – April 2010Helped rural communities by installing septic system and teaching English – Mexico – December 2009Served local schools, teaching students and distributing clothing – Tegucigalpa, Guatemala – July 2009Helped implement summer outreach program for local children - Saltillo, Mexico - July 2007