Worked on-site with the client to install and improve operations processes that resulted in $100,000 of savings per year, 96% on-time delivery, and 0 claims over 2 years.Lead carrier onboarding and audits to install and review billing, logistics, and customer service processes.Performed a quarterly review with the client to go over savings, errors, and overall performance of the Allyn team.Acted as the point of contact for on-site projects including the installation of SAP and implementation of a contracted rate system that saved $5.4 million nationwide.Audited over 10,000 shipments over two years for pricing errors in parcel, LTL, TL, air, and ocean shipments.Found 6% savings compared to the client's yearly logistics cost, estimated at around $2,000,000.Worked directly with the carrier and client to recoup money from overcharged invoicesPlanning and managing logistics, transportation, and customer servicesMaintain metrics and analyze data to assess performance and implement improvements

Track 100s of pallets of freight per day across industries, ensuring on time delivery and problem solving issues in transit.Solve pricing discrepancies in invoices due to incorrect accessorial, weight, class, and more, resulting in $1000's of savings per day.Assign invoices to loads through researching across internal and external websites and shipping manifests.

Manage 40 technicians nightly to ensure on-time arrival to calls, and to problem-solve issues that arise during serviceCommunicate with customers to schedule appointments, discuss the arrival time of technicians, and to answer questions about products and serviceOptimize appointment scheduling based on the distance needed to travel, technician skill, and technician experienceReview services made by 40 technicians during the day and compile $0 trips into one report

Collaborated with coworkers to ship out 99 % of priority shipments each day and to track down lost productHelped multiple division meet their quotas by working on the floor including: picking, packing, and receivingParticipated in managerial activities like process improvement meetings and interviews for associate positions

Worked in a small group to organize events for a 150-person team which increased team morale and improved teamworkServed as a liaison between my chapter, other chapters and the homecoming committee to communicate information between the three parties  Headed the fundraising for 80 members for multiple charities and charitable events

-Member of the Prudential Board which meets weekly.-Records minutes of all regular and special meetings with accuracy and fullness.-Distributes and posts the minutes within 48 hours after the conclusion of the meeting and ensures a copy of the minutes are preserved in the chapter/provisional chapter archives on an online cloud.-Calls the roll at all regular and special chapter/provisional chapter meetings along with required chapter/ provisional chapter events (ritualistic ceremonies, retreats, etc.).-Develops a process for members to report excused absences.-Creates a chapter/provisional chapter calendar prior to the start of each term by soliciting proposed events/dates from officers.-Maintains and updates a current undergraduate directory including on-campus address, permanent address, phone number, and e-mail.-Maintain the chapter/provisional chapter roster book.-Maintains an updated copy of the chapter/provisional chapter’s constitution and by-laws.-Reads all correspondence to the chapter/provisional chapter during its regular and special meetings. -Ensures that thank you notes are promptly sent to alumni, faculty/staff, other organizations, etc. as appropriate.-Submits chapter/provisional chapter news to Alpha Sigma Phi Headquarters for inclusion in publications. -Maintains records of the chapter/provisional chapter’s point system as established by the Prudential Board. -Maintains annual album to record chapter/provisional chapter’s honors, accomplishments, and activities. -Ensures that all chapter/provisional chapter events are appropriately photographed.-Maintains and regularly updates social media for the chapter

Helped to create a plan for the day based on customer demand, number of available employees, and cycle time of the different stationsWorked with customers to resolves issues including quality of food, quality of service or issues with another customer

Prepared and performed quality checks on raw materials before being used to produce a final productWould perform troubleshooting on a machine which would semi-frequently stop working due to issues in either the filter, vacuum, or internal basket

Made and prepared candy to be sold in retail stores and shipped to customers directlyLoaded and unloaded pallets, trucks for delivery/receiving Entered outgoing shipments into carrier systemRouted outgoing shipments based on weather, carrier price and efficiency

Loaded and unloaded trucks and pallets for shipping/receivingMade deliveries to customerGained knowledge about how a warehouse functions and is managed on a day to day basis