Isaac Thomas, Pmp®,Aws®,Cc ,Csm®,Coren® Email & Phone Number

Canada

Canada

Nigeria

 Utilized Infrastructure as Code (IaC) principles for scripted infrastructure deployments, with expertise in Ansible and Terraform. Developed Docker Containers and associated consoles to effectively manage application lifecycle. Performed task automation using Dockerfile, YAML file, .war, and inventory files to create custom Docker images, Docker containers, and Docker processes. Experienced with provisioning and configuration management systems (terraform, ansible) on… Show more  Utilized Infrastructure as Code (IaC) principles for scripted infrastructure deployments, with expertise in Ansible and Terraform. Developed Docker Containers and associated consoles to effectively manage application lifecycle. Performed task automation using Dockerfile, YAML file, .war, and inventory files to create custom Docker images, Docker containers, and Docker processes. Experienced with provisioning and configuration management systems (terraform, ansible) on AWS Worked extensively on all aspects of software life cycle like Build/Release/Deploy and specialized in cloud automation through open-source DevOps tools like Git, Maven, Jenkins, SonarQube, Docker, and Ansible. I Worked on setting up continuous integration, continuous delivery, and continuous deployment through Jenkins. Collaborating with product development engineers to identify, implement and report on service level indicators and objectives. Used Terraform for automated resource setup and management and Ansible for configuration management in AWS cloud environment Managed Apache Tomcat server and Apache HTTP server as administrator for server installation, configuration, application deployment, and maintenance. Configured, deployed, and managed essential tools for automating CICD pipelines, including GitHub repositories for code and workflow management, Jenkins for CI and delivery pipelines, Nexus Artifactory, Docker Containers, Kubernetes with Helm, Ansible for configuration management, and ELK along with Prometheus/Grafana for monitoring purposes. Implemented and maintained AWS DevOps solutions to enhance the efficiency of software development processes, including setting up CI/CD pipelines, distribute version control, and release management. Remotely accessed servers using SSH clients, such as Putty and MobaXterm, to troubleshoot and resolve issues related to networks, domains, hardware, configurations, storage, and connectivity. Show less

Nigeria

• Coordinated all Technical Site surveys with partners (Full-time )• Validation and allocation of Floor spaces for installation.• I have participated in many hardware installations including cabling, racking and labelling of completed installations.• Conducted User acceptance test and signed off where appropriate .• Coordinated with all data centre resources such as Passive technicians, HVAC technicians, Janitors and security… Show more • Coordinated all Technical Site surveys with partners (Full-time )• Validation and allocation of Floor spaces for installation.• I have participated in many hardware installations including cabling, racking and labelling of completed installations.• Conducted User acceptance test and signed off where appropriate .• Coordinated with all data centre resources such as Passive technicians, HVAC technicians, Janitors and security guards to ensure smooth and 100% uptime of the Data centre.• Championed a Successful Cable clean-up project for three Data Centres with zero service interruption.• Supported Installations, maintenance, and troubleshooting of data centre infrastructure including storage arrays (e.g EMC), servers(google cache, Facebook, Netflix e.t.c), and network equipment (e.g cisco switches/routers, Juniper switches /routers and CS Core nodes).• I participated in the monitoring of data centre performance and recommended improvements to foster efficiency.• Provided onsite incidents and requests support, collaborating with internal and external resources as required.• I maintained an Updated inventory of the network operation division, ensuring critical spares are always available for operational purposes.• I actively supported all data centre projects as the active technical single point of contact and Data centre coordinator.• Ensured physical access control to the data centre premise and technical access control into some authorized active nodes in the data centre.• Ensured 100% backup availability always and implemented backup restoration test as approved by the change management board.• I participated in the planned change activity scheduled for the maintenance window.• Implemented ITIL methodologies for Change, Incident, and Problem Management. Show less

Lagos

• Support product owners in managing customer expectations for project deliverables and facilitate internal stakeholder communications resulting in a 33% increase in customer engagement with new features• Promote and apply agile values and principles within the team, ensuring members utilize the core agile values, techniques, and principles of collaboration, prioritization, team accountability, and visibility• Use a servant leadership style to support the team by responding to issues… Show more • Support product owners in managing customer expectations for project deliverables and facilitate internal stakeholder communications resulting in a 33% increase in customer engagement with new features• Promote and apply agile values and principles within the team, ensuring members utilize the core agile values, techniques, and principles of collaboration, prioritization, team accountability, and visibility• Use a servant leadership style to support the team by responding to issues and minimizing external distractions which disrupt the team• Coordinate all scrum ceremonies such as sprint planning, daily scrum, sprint retrospectives, sprint reviews, story grooming, release planning, and followed up on action items for continuous improvement• Train and mentor team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.• Work to gather customer requirements, clarify specifications, and translate into product backlog. Show less

Lagos Nigeria

 Ensured that the services provided to inbound and outbound Airtel Nigeria customers were continuously available and performed according to Service Level Agreement performance (SLAs). Performed trend analysis to detect possible failures, initiate 2nd Level escalations and raise change request where necessary.Supervised all projects in the Data centerLed personnel details including salaries, positioning, reviews, mentoring, and development Participate in vendor procurement… Show more  Ensured that the services provided to inbound and outbound Airtel Nigeria customers were continuously available and performed according to Service Level Agreement performance (SLAs). Performed trend analysis to detect possible failures, initiate 2nd Level escalations and raise change request where necessary.Supervised all projects in the Data centerLed personnel details including salaries, positioning, reviews, mentoring, and development Participate in vendor procurement activitiesCoordinate maintenance of Data Center equipment and ensure that standards are met Manage complex facilities projects to include project budget and scope and designate work to team Developed and handles routine operational plans and meets targets against a monthly plan Implement new strategies to prevent potential problems Emergency and disaster mitigation Led testing of existing and new equipment Show less

Kano

Kano

Kano State Nigeria

Kaduna

•Implementing data transcripts for various tasks on the core nodes including hardware definitions, routes (TDM, ATM, IP), routing and number analysis tables, SCCP, BSC integration/migration, SS7 to SIGTRAN migrations from Ericson STPs to Tekelec STPs, HLR data migration etc.•Integration, upgrade and downgrades of sites on the network as the case may be. •HLR dumps generations, resolution of subscriber’s queries and escalation of unresolved faults within the shortest time… Show more •Implementing data transcripts for various tasks on the core nodes including hardware definitions, routes (TDM, ATM, IP), routing and number analysis tables, SCCP, BSC integration/migration, SS7 to SIGTRAN migrations from Ericson STPs to Tekelec STPs, HLR data migration etc.•Integration, upgrade and downgrades of sites on the network as the case may be. •HLR dumps generations, resolution of subscriber’s queries and escalation of unresolved faults within the shortest time possible.•Routine checks and activities: Test loads, APG Backups, TTFILE backups, and CP dumps, CV backups on the Media Gateways.•Resolution of hardware faults. RP fault repairs, SNT changes, RPP fault resolution, CP Repair etc.•Maintaining a comprehensive set of switch records including all transmission links and BTS configurations and MSS, MGW, MSC/VLR, BSC hardware configurations.•Carrying out revenue assurance tests (test calls) to ensure Network QOS, Correct Billing, Detect dark spots, and call drops.•1st Line of Support to field operation and Maintenance Engineers, creation, and maintenance of trouble tickets. Show less

Bachelor’S Degree, Electrical And Electronics Engineering

Bachelor'S Degree, Electrical Engineering

Activities and Societies: NUESA AND CONCESS

Pmi Member, Project Management, Professional

Activities and Societies: membership ID 3163433