• Coached team members on additional services to increase service center talent.• Executed a daily $25 NOCR and $102 average ticket by encouraging vehicle preventive maintenance.• Persuaded customers to get additional services by presenting a concise preventive maintenance summary of their vehicle.• Recorded incoming inventory for the service center.• Leading an 8 member Valvoline Service Center team, demonstrating effective leadership in shop floor management, coaching, and planning daily goals for the store.• Delegated tasks for team members while providing premier customer service.

● Delivered improvements and suggestions from projects to senior management.● Conducted process experiments to propose which method would yield the best results.● Communicated the importance of following standard work procedures to keep processes flowing smoothly and safely.● Served in 21 projects ranging from Battery, Paint, Assembly, and Body Shop areas. ● Investigated a bottleneck in the plant’s facilities to justify if there was a need to hire more people for each of the 3 shifts.● Planned a process for a future ID4 model.● Root cause analysis for produciton problems.

● Designed PLC wiring diagrams for a safety project that aimed to protect Operators.● Upgraded a furnace manhole cover by changing and resizing the material to withstand an acidic environment.● Optimized shutdown processes by changing equipment to reduce maintenance time.● Prepared ITPMs through SAP for Maintenance and Operations to aid in plant startup.● Assisted in creating MOCs for plant projects.● Designed P&IDs and PFDs for Six Sigma projects. ● Participated in instrument troubleshooting and installation. ● Supported maintenance with installing new equipment. ● Collaborated with a multidisciplinary team to better understand the scope of a project.● Created Bill of Materials for site projects in SAP.