Isaac Butt Email & Phone Number

Victoria, BC, CA

Kamloops, BC, CA

• Responsible for the successful decommission of BCLC's Citrix Secure Access Gateway and migration to a new privileged access management (PAM) platform

• Delivering management consulting services to public and private sector clients in British Columbia and abroad
• Providing project and program management for complex IT initiatives
• Leading value-driven change
• Defining success factors and pathways
• Streamlining process and communication

Antwerpen, België, BE

Defiants is a not-for-profit web3 community management agency

Vancouver, British Columbia, CA

• Senior PM on PHSA's Digital Health Innovation team, responsible for the Provider Experience (MD/RNP) of the Provincial Attachment System (PAS), a Salesforce application designed to facilitate attachment for patients.

Kamloops, BC, CA

• Responsible for the successful migration to a new cloud-based Security Information and Event Management (SIEM) system (Splunk)
• Directed the work effort of BCLC and vendor teams, ensuring quality and timely completion of deliverables aligned to PMO and other organizational standards
• Created and maintained all project collateral including project charters, management plans, RACIs, RAID logs, schedules, backlogs, and reporting dashboards
• Prepared and led Steering Committee presentations
• Facilitated technical workshops and developed comprehensive requirements documentation
• Identified and managed risks, actions, and issues across silos and delivery teams

Vancouver, British Columbia, CA

• Responsible for two work streams as part of a broader $18M Cyber Modernization Program
• Managed several projects relating to Identity and Access Management and Detect and Respond initiatives
• Created and updated project collateral including project charters, RAID logs, schedules, and reporting dashboards
• Identified and managed risks, actions, and issues across silos and delivery teams

Burnaby, British Columbia, CA

• Directed the evergreen replacement of Cisco firewalls and VPN devices at five wastewater treatment plants across Metro Vancouver
• Effectively managed technical resources and other stakeholders to ensure alignment of scope, schedule, and budget
• Worked to identify and proactively manage project risks and dependencies

Vancouver, British Columbia, CA

• Supported BC Hydro in their NERC CIP compliance journey through effective project management and communication
• Developed comprehensive project documentation to ensure alignment on the scope of work and successful execution
• Applied agile practices to help streamline delivery of value (Atlassian Jira)
• Identified opportunities to maximize the value of project team members to help ensure project success

Kamloops, BC, CA

• Directed the evergreen replacement of Cisco network equipment and NTP appliances throughout gaming sites, corporate offices, and data centers in British Columbia (five projects totaling ~$10M)
• Managed the schedule, activities, dependencies, and risks associated with replacing critical network infrastructure
• Worked closely with various technical groups to coordinate the completion of deliverables and develop project artifacts
• Supported cross-silo relationships through effective communication, problem solving, and teamwork
• Empowered knowledge workers to deliver high value work through disciplined agile strategies (Atlassian Jira, Confluence)
• Developed processes to align business units and drive quality

Plano, Texas, US

• Transitioned IT managed services for the BC health authorities as part of a large (>$100M) Vested® Outsourcing contract with 74,000 end point devices
• Served as the primary liaison between NTT DATA and Island Health stakeholders, bridging the relationship through all phases of the project life cycle
• Managed project activities for all service towers including Deskside, Service Desk, Device Engineering, Service Management, Asset Management, Credentialing, Security, Technology Refresh Program, and Project Services
• Drove closure on RAID (Risks, Actions, Issues, and Decisions) items
• Directed the completion of project deliverables
• Managed the client relationship, working closely with client project managers, change leads, and technical teams to resolve conflict

Regina, Saskatchewan, CA

• Product Owner for ISM Software Services:
• Managed dozens of complex software projects focused on automation
• Worked closely with public sector clients to identify value streams
• Assembled teams of subject matter experts to build solutions based on user stories and defined success criteria
• Presented recommendations to clients and account architects
• Provided discipline to agile development practices

Regina, Saskatchewan, CA

• Created numerous enterprise software packages for a fleet of 60k+ devices across two major public accounts
• Worked closely with clients to solidify deliverables, budgets, and timelines
• Hosted client meetings and provided regular updates to project executives
• Designed business solutions in harmony with a variety of application vendors
• Coordinated and facilitated user acceptance testing
• Successfully managed multiple concurrent projects under aggressive SLAs

Regina, Saskatchewan, CA

• Temporary Assignment
• Managed up to 50 concurrent small to medium-sized projects including workstation installs, site moves, software packages, and deployments
• Developed project charters, financial models, and other project deliverables
• Coordinated work effort between delivery teams
• Hosted kickoff meetings, technical deep dives, and regular status updates
• Managed the client relationship and resolved conflict

Regina, Saskatchewan, CA

• Provided tier 3 technical support for two major accounts
• Performed data gathering, analysis, and reporting
• Authored technical documentation and communications
• Provided direction to vendor support teams

Regina, Saskatchewan, CA

• Provided remote tier 1 technical support to Island Health and BC Government employees

• Helped numerous clients in Canada and the US establish a successful online presence
• Designed custom WordPress websites
• Provided brand strategy, SEO, and social media management
• Authored simplified technical user guides
• Maintained a LAMP web hosting stack (Linux, Apache, MySQL, PHP)
• Managed dedicated and virtual web servers (CentOS, cPanel/WHM)

• Latitude Geographics is a Victoria-based software company specializing in GIS applications. I completed three co-op terms at Latitude before joining as a regular employee.Project lead for the Windows Deployment.
• Developed a new desktop imaging process, increasing efficiency by over 50%
• Directed a team of technical resources
• Provided weekly updates to senior leadership
• Authored extensive technical documentationProject lead for the network intrusion detection system implementation:
• Developed an intrusion detection system to secure the company network

Victoria, BC, CA

Reliable Controls specializes in Internet-connected green building controls. I was employed as a Quality Assurance Engineer as part of a co-op work term. I was responsible for testing hardware and software using a variety of tools including the Atlassian suite (JIRA, Confluence, Crucible, FishEye) and TestRail.