Isaac Chavez Email & Phone Number

Detroit, Mi, Us

Contract position with USAA. Instructional designer utilizing tools such as Articulate Storyline, Storyline 360, Review 360, Adobe Photoshop, iiAdobe Audition, Adobe Illustrator, Adobe Captivate, and NovoEd to develop eLearning modules, specifically in the anti-money laundering (AML) compliance and governance area of business.

San Antonio, Texas, Us

The Chorus Manager manages the day-to-day operations of the San Antonio Mastersingers chorus of 120 voices including operations, administration, and production support for the organization and artistic director. Duties include scheduling and overseeing the audition process, managing the chorus using Chorus Connections CRM, oversight of the leave of absence and attendance policies, writing/maintaining chorus policies (including COVID Health and safety protocols). Serves as liaison between the Board of Directors, the chorus, and the artistic director.The Chorus Manger also serves as a point of contact for national/international tours with chorus members. This includes maintaining accounting for tour travel, serving as liaison between the tour operator and travelers, preparing travelers for international travel including passport issues, international phone/data plans, and tour communication while out of the country.

Evanston, Il, Us

Grand Praetors provide leadership guidance to the undergraduates in their province and maintain a general knowledge of each chapters condition and progress. The Central Texas Province is comprised of: Tarleton State, Baylor, University of Texas, Texas State, University of Texas at San Antonio, and Texas A&M Kingsville.

Evanston, Il, Us

The purpose for which the Sigma Chi House Corporation of Stephenville is to provide safe and effective housing for the active members of the Sigma Chi Fraternity located at Tarleton State University to buy, own, hold, lease, sell, and convey such real and/or personal property as may be necessary or desirable in carrying out the full purpose of the Corporation. The Corporation is organized for non-profit purposes and no profits may inure to the benefit of any member.

Evanston, Il, Us

The chapter advisor is appointed by the Grand Praetor and serves as the chairman of the alumni advisory board, working directly with the chapter officers and executive committee. Along with the Grand Praetor, the chapter advisor also serves as a liaison between the chapter and community alumni, university officials, and the General Fraternity. He oversees the submission of required reports, forms, and fees, particularly in areas associated with financial operations, pledging and Initiations.

Evanston, Il, Us

Assisted in chartering the Sigma Chi Alumni Chapter in San Antonio, TX and currently laying the groundwork to charter an undergraduate chapter at University of Texas at San Antonio. Sigma Chi is a brotherhood with roots in the collegiate experience that engenders a lifelong commitment to strive to achieve true friendship, equal justice and the fulfillment of learning as part of our overall responsibilities to the broader communities in which we live. In addition to its 239 undergraduate chapters and 132 alumni chapters, Sigma Chi is comprised of four operational entities: The Sigma Chi International Fraternity, the Sigma Chi Foundation, the Risk Management Foundation and Constantine Capital Inc.

Portland, Or, Us

Contract position with Capital Group. Instructional designer utilizing tools such as Articulate Storyline, Storyline 360, Review 360, Adobe Photoshop, iiAdobe Audition, Adobe Illustrator, Adobe Captivate, and NovoEd to develop eLearning modules, specifically in the anti-money laundering (AML) compliance and governance area of business.

Irving, Tx, Us

Contract position. Instructional designer utilizing tools such as Articulate Storyline, Storyline 360, Review 360, Adobe Photoshop, Adobe Audition, Adobe Illustrator to develop elearning modules specifically in the corporate compliance and governance area of business.

To develop, coordinate and administer an effective, well-rounded religious music program and provide leadership and supervision of teen/young adult volunteers involved in this ministry.

San Antonio, Tx, Us

Designs, develops, validates, obtains approval from Director, implements and delivers training initiatives for the corporation using the most appropriate delivery method, to include classroom and synchronous and asynchronous web-based applications. Designs, develops and produces supporting training material, ensuring content of material is accurate, and the structure of materials follows industry standards in adult learning. Conducts thorough needs analysis to identify the objective and create a solution.ESSENTIAL DUTIES-Designs, develops, and delivers training materials and initiatives across all departments and divisions, working with all levels of management, to ensure curricula meets industry standard blended learning concepts to include utilization and combination of classroom instructor-led, synchronous webinar and asynchronous web-based training. -Builds, maintains and manages relationships and partnerships with internal clients in an effort to gain knowledge of work situations requiring training curriculum development and/or changes in policies, procedures, regulations, or technologies. -Conducts needs analysis and collaborates with subject matter experts on objectives and course content and communicates strategy, design, scope, and development time for each assignment.-Creates storyboards, scripts, course content (including traditional eLearning courseware, software simulations, and blended learning), job aides, learner guides, and student directions by using sound Instructional Design theory and effectively communicate best practices to internal clients.-Designs, enhances, produces, assembles and delivers printed and/or produced training and service materials, leveraging vendor relationships when appropriate.-Executes Train-the-Trainer pilot courses for new and enhanced curriculum and provides direction and strategy for delivery, ensuring consistency and accuracy of deliverables.

Dark River Arts specializes in ceramic artwork. You can view or purchase my artwork on my Etsy store at etsy.com/shop/DarkRiverArts

Training specialties include: - New hire Onboarding- Impactful customer service- Sales - Communication skills- Time management- Coaching and mentoring- Clifton Strengthsfinder- Workday financial management and human capital management software

San Antonio, Texas, Us

• Maintain and nurture relationships on a portfolio of ~120 existing complex install base accounts valued at $750,000• Write and validate contract renewals with clients to ensure continuity of business and reduce likelihood of churn• Creatively solve account issues and negotiate renewal requests that satisfy customer and abide by current Rackspace policies• Identify need for added hardware, QC, and schedule maintenance to implement or hand off for BDC consultation

San Antonio, Texas, Us

• Work with finance and senior management on headcount budget and meet all company quarterly hiring quota requirements• Responsible for recruiting, oversee interview panels, job offer negotiations of new candidates• Compile reporting for senior leadership and disseminate companywide class offerings • Develop training curriculum and program materials for sales and account management onboarding classes• Establish class offering scheduling between San Antonio/Austin office and the ACCD colleges/professors • Obtained Clifton Strengthsfinder Mentor Certification through Evolve Performance Group to tailor programs to individual strengthsDo you remember that first day on the job when you realized you were a tiny fish in a huge pond? Boy I do. My job at Rackspace is to Fanatically onboard new talent, and in turn, help them realize the big pond is nothing to be afraid of when you have a good mentor by your side. After learning a solid foundation during the onboarding process, our Rackers go on to lead a hugely purposeful career in our results oriented work environment. This onboarding program allowed us to give each Racker the attention they deserve and show Rackspace is vested in their success. From the most basic HR question (direct deposit, insurance, etc) to career advice after they graduate, we are here to put the right people, into the right job, and provide them the right tools to succeed.

San Antonio, Texas, Us

• Maintain and nurture relationships on a portfolio of ~120 existing complex install base accounts valued at $750,000• Write and validate contract renewals with clients to ensure continuity of business and reduce likelihood of churn• Creatively solve account issues and negotiate renewal requests that satisfy customer and abide by current Rackspace policies• Identify need for added hardware, QC, and schedule maintenances to implement or hand off for BDC consultation• Assist customers and fellow teammates in problem resolution through the use of multiple departments within Rackspace, handling customer escalations as they arise, and ensuring that we are living up to our Fanatical Support promise.

San Antonio, Texas, Us

• Generate new business on ~300 install base accounts valued at $500,000 by selling solutions leveraging the Rackspace product portfolio and Rackspace Cloud suite• Write new contracts for products and services, validate through contract processing, and archive records• Drives sales to 100% of assigned quota on an existing install base and responsible for sales cycle from lead to close• Met quota attainment 18 out of 22 months while in this position and frequented to over 110% of attainment• Through use of superior presentation and negotiation skills, gained new business and partnership opportunities• Work closely with Sales Engineers to perform feasibility assessments of how well Rackspace solutions meet the customer requirements and what customization would be required

San Antonio, Texas, Us

- Consistently meet and exceeded quota to drive team results. Average quota attainment 120% to Rackspace quota and 116% to Rackspace Cloud quota. - Held training sessions with new hire lead generation reps to ensure comprehension of company products and services after technical training and throughout their ramp period. - Assist team lead / director in generating, distributing, role playing, and coaching MTD team status reports.

Basking Ridge, Nj, Us

• Manage payroll and develop a staff of 11-15 employees to produce performance results in gross add quotas, roll up quotas, and KPI standards. Assist district manager with interviewing candidates, hiring, continual training, and developing RSR/CSR/ASO reps• Developed a training plan for new hires within district. Train new hires in my store and transfer to other locations as required. • Conduct performance evaluations and write and oversee performance improvement plans when necessary• Managed ~$1 Million inventory to meet compliance standards and maintain appropriate inventory levels.• Strong focus on marketing and customer retention to minimize churn and increase customer satisfaction scores.

New York, New York, Us

Developed and implemented new training strategies for bank new-hires. Classes generally consisted of 18-26 students. Worked with Subject Matter Experts (SMEs) to train staff (new and current) to improve customer service skills, computer systems, account maintenance, and other related procedures. Conducted quality reviews after training to ensure comprehension. Assist customer service representatives with escalated client issues and takeover calls when a client requests to speak with a branch manager.Assist all North American branch officers and operations managers with account investigation issues and resolutions.Ensure department is at MTD sales goal of bank products.Work closely with bank asset (loan servicing) department to resolve client issues on second mortgages, overdraft lines, equity source accounts, and ready credit lines.

Music Education

Bachelor Of Arts, Organizational Development

Music Education