Isaac E. Hernandez, Pmp Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Responsible for the day-to-day operations of the agency's IT Infrastructure and IT Customer Support. To include but not limited to: Providing oversight and management of all network infrastructure operations, telecommunications systems, and office automation hardware and software. Providing efficient and reliable IT systems and services to increase the agency’s productivity and implements effective automated strategies to support the agency. Ensuring that the agency’s IT Training needs are met and provides our external customers training on the agency’s information systems. Monitoring and reporting on the efficiency and effectiveness of the agency’s IT infrastructure.

Round Rock, Texas, Us

Promoted by the Divisional Senior Program Delivery Manager to lead the Federal Civilian team of Program, Project Managers, Program Delivery Manager, and technical personnel to provide professional services in the implementation of high-level EMC technical solutions at various Federal Agencies across the United States. In addition to leading the Federal Civilian team, worked closely with the various internal EMC Practices, Customer Service, Sales Management, and other groups to support both pre-sales and post-sales activities.•Achieved and exceeded margin goals and delivery forecast commits in 8 straight financial quarters totaling approximately $20 million in revenue for the company and $60 million over tenure.•Worked on reducing expenses in the company’s initiative by leveraging internal talent to drive cost effective and timely delivery of billable implementation services with effective management of the project life cycle. •Maintain & oversee the strategic plans for Project Management readiness to support the delivery of technical engagements, throughemployee training and development of strong partner relationships.

Round Rock, Texas, Us

Hired by the Sr. Program Delivery Manager to provide post-sales program and project management on major Federal accounts within the Civilian Districts. Scope of responsibilities included full cross-functional business relationships and workings with district’s sales account teams, customers, project managers, and technical resources on post-sales delivery functions. •Provide program and project management of multiple EMC SAN technical implementation projects on various Federal Civilian clients.•Achieved 100% revenue recognition on delivery commits in each quarter since Q4 2004•Appointed Team lead providing leadership and mentoring fellow program and project managers on various delivery projects.•Achieved Project Management Professional and EMC Proven Professional certifications.

Basking Ridge, Nj, Us

Recruited by the Chief Information Officer to provide focused leadership to the LAN/WAN infrastructure teams. Scope of responsibilities included full cross-functional leadership for the continuous improvement of the IT infrastructure to include IT Operations, Engineering, Disaster Recovery Planning, strategic planning, and security initiatives for Verizon Avenue. •Led and negotiated the selection of a $1.5 million dollar Brocade and EMC SAN and NAS solution for mission critical servers (SQL, Oracle, Exchange, and file server) consolidation.•Responsible for saving an estimated $600,000+ in CAPEX and OPEX through renegotiation of service maintenance contracts and implementing creative low cost solutions. •Revitalized network and intranet connectivity between Verizon and Verizon Avenue to fulfill merger requirements.•Led the redesign of the corporate Cisco–based network infrastructure supporting multi-platform servers.•Acted as the company’s Chief Security Officer promoting security policies and operational procedures.•Directed the network management operations with over 4000+ monitoring points in support of the company’s NOC.

Basking Ridge, Nj, Us

Recruited by the Vice President of Video Services to provide strategic planning, leadership, and management of the department’s research and development initiatives. Scope of responsibilities included building external technology partnerships, product/prototype design, transport network design, and test lab operations. •Led the design of the Video On Demand (VoD) graphical user interface to include conducting various design functionality studies with sample focus groups.•Acted as the liaison with external technology partners (HP, EMC, Cisco, Savvis) on the procurement of services and evaluation equipment for the VoD product.•Provided R&D efforts to enhance current products, develop new technologies, and future products to ensure the department’s goals were met.

Ca

•Participated in various proposals to include but not limited to the designs of data centers, Internet exchanges, and collocation facilities using various best of breed network technologies from vendors such as Cisco and Nortel. •Designed an Internet Service Provider’s backbone network with PoPs in the United States, England, and India for an international transport provider using Cisco routers and switches.•Formulated and updated a “BGP4 Routing Protocol Course” for Internet Service Provider professional services offering.

Mclean, Va, Us

•Led a 4-person team in providing UNIX system administration and Teir 1 - 3 support for the Pension Benefit Guaranty Corporation Image Processing System using IBM’s AIX UNIX platform. Transitioned the team from a 30% trouble ticket resolution closure rate to 96%.•Assisted in the planning efforts of the IBM AIX servers replacement project to the Sun Microsystems Solaris platform. •Managed the day-to-day team operations, client relationship, developing of project plans, data analysis of IS projects, and proposal development to meet the needs of the clients.

Us

Recruited by the Airport Station Manager for retention during USAirways’ IT outsourcing to The SABRE Group for the continuation of the Tier 1 - 3 PC, voice, LAN, and WAN operational support for Washington National Airport in addition to supporting Baltimore Washington International (BWI), Dulles International Airport, and Washington metro-area city ticket offices. •Key member of the project management and implementation team credited for the migration/conversion of the National Airport’s O/S 2 Warp servers and workstations to the Microsoft NT 4.0 platform ahead of plan.•Led a series of successful IT installation projects to include planning and set-up of USAirways’ Washington National Airport training room, “Situation room” which was used in the event of a disaster. LAN Administrator (1997)•Key member of the project management team credited for the implementation of the network infrastructure at the new Washington National Airport. Scope of responsibilities included Project and Contractor Management, on-site liaison with construction and communication vendors, and inventory of network infrastructure equipment and logistics.•Provided PC, LAN (OS/2 Warp servers), WAN, and airport specific equipment administration support for USAirways at Washington National Airport. Lead Programmer (1995 – 1997)•Traveled extensively in the United States, Europe, Caribbean, Latin America, and Africa for the pre-sales and post-sales installation of the USAirways’ worldwide airline maintenance and engineering system. Duties included system installation, enhancements, database administration, and development over different hardware and O/S environments. (Solaris, Microsoft, & mainframe)• Pioneered the creation of the “Technical Familiarization Course”, a value added feature which became a standard part of the professional services offerings to clients.•Conducted network administration on both Windows NT 3.5 and Solaris servers in support of the department’s technology needs.

Washington, Dc, Us

Fast-track promotion through a series of increasingly responsible leadership positions in technology, financial management, marksmanship, and supply/logistics at various duty stations including Japan. (8 years active duty, 2 years Reserves) •Managed $60 million budget for various Marine Corps wide training programs.•Designed and implemented a custom Lotus 123 application, which aided the operation of the financial management section to reduce reporting time by 50%. Implementation resulted in the receiving of the Navy Achievement Medal.•Led various size teams (4 – 30) on various projects and initiatives in information technology, financial management, and supply/logistics. •On four assignments in the Marine Corps Recruiting Assistant Program, successfully produced above recruiting goals and on two instances outperformed mainline recruiters. Accomplishments resulted in accelerated promotions.

Us

•As part of a 10-person development team, performed enhancement, development, and re-engineering of a Marine Corps Wide Validation System using 4th generation programming language (Natural -PC/Mainframe). Responsibilities included functional analysis and workflow redesign.•Trained new and fellow programmers in best practice programming techniques. In addition, conducted installs and configurations of desktop operating systems, application software, and computer peripherals for team workstations. (OS/2, Windows 95)