Isaac Morrow Email & Phone Number

Leeds, GB

• Developed and implemented a bespoke tool for tracking wholesale energy market trends.
• Conducted in-depth market analysis and tracked energy industry developments, including legislative changes, non-commodity charges, and renewable energy projects, advising clients on energy procurement strategies.
• Cultivated relationships with major UK energy suppliers (e.g., British Gas, EDF, E.ON Next), negotiating competitive offerings tailored to client needs.
• Regularly monitored market events (geopolitical, infrastructure) and provided timely alerts, ensuring the team stayed proactive in response to market shifts.
• Conducting pricing analysis and considering client’s unique energy requirements to ascertain the optimal bespoke solutions to best suit client needs.

• Consulted with small businesses to design and develop customised WordPress websites, improving their online presence and functionality.
• Managed social media marketing strategies and analysed performance metrics, boosting audience engagement and visibility.
• Delivered results remotely, offering flexible and innovative web design solutions.

Leeds, United Kingdom

• Managed and maintained customer datasets in Excel and the company's CRM system, ensuring compliance with data protection regulations.
• Identified system security risks and improved data management processes, leading to greater efficiency and accuracy.
• Successfully resolved complex customer issues, balancing this role alongside final year university commitments.

Halifax, United Kingdom

• Managed large datasets in Excel, automating processes using advanced functions such as macros, vlookup, and match to streamline data analysis.
• Conducted competitor market research and collaborated with sales teams to inform strategic pricing decisions during tender bids.
• Supported senior management with market analysis and identified new opportunities in the education sector, contributing to successful sales initiatives.

Leeds, United Kingdom

• Consistently exceeded performance targets, achieving the highest customer satisfaction (NPS) rating in the team for a full quarter.
• Enhanced customer retention by resolving objections and aligning solutions with customer needs, contributing to revenue growth.

Bradford, United Kingdom

• Delivered tailored tutoring in Maths and English to students from Key Stage 1 to GCSE level, helping them improve academic performance.
• Balanced work commitments with final year studies, developing strong time management skills and a passion for teaching.

Bachelor Of Science - Bsc, Economics

A-Levels And Gcses