Assisted with spin off from parent company and put together dream team of employees. Negotiated stock buy back and put a controlling interest in the hands of employees. Crafted an air tight business model and advocated for an up front sales approach. Delivered outstanding customer support, watched subscriber base hit 700 colleges (and counting) and enjoyed profitability after 14 months.

Built the customer service department from the ground up, developed best practices, increased renewal rates, and secured several million dollars worth of renewal revenue every year.